Dutch Customer Technical Support in Lisbon

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬Your Job🛠️As a Customer Service Representative, you’ll help customers after they buy home appliances. You’ll be their first point of contact for questions or issues.Your Tasks📞 Answer questions by phone and email🔍 Diagnose issues using helpful tools and 60 step-by-step processes🛠️ Use online resources, like YouTube tutorials, to support customers📦 Give updates on orders and delivery🛌 Assist with small repairs or direct bigger issues to the right department💡 Give product information and solve complaints in a friendly way🖥️ Work with 3 support systems/software tools🛒 Cross-selling skills are a bonus!What We’re Looking ForProficiency in Dutch, both written and spokenEnglish (B2)Great communication skillsInterest in tech and home appliancesProblem-solving mindsetTeam player with a positive attitudeSales or cross-selling experienceWhat We Offer🚀 New and modern office.📚 Full training to help you succeed.🏡 Relocation support (if applicable).🌍 We promote inter-company mobility to work at any of our sites around the world.🏥 Private health insurance, free after six months💶 Competitive wages (14 monthly payments per year) + bonusLocationLisbon, Portugal#CustomerTechnicalSupport #WorkAbroad #CareerOpportunity #JoinOurTeam #Recruit4Work