Dutch Speaking CS for International Company - Paid Relocation Bulgaria

Mercier Consultancy MD is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative for an international company, with paid relocation to Bulgaria. This position is ideal for motivated individuals looking to advance their careers in a vibrant and multicultural environment while enjoying the benefits of living in a beautiful country.Key ResponsibilitiesDeliver exceptional customer service support to Dutch-speaking clients via phone, email, and chatAddress customer inquiries regarding products, services, and account-related issues in a timely and professional mannerTroubleshoot and resolve customer complaints with empathy and a focus on providing effective solutionsMaintain accurate records of customer interactions in the CRM systemCollaborate with team members and other departments to enhance service delivery and overall customer satisfactionStay up to date with product knowledge, company policies, and industry developments to provide informed assistanceRequirementsFluency in Dutch (both written and spoken) is required; English proficiency is an advantageExperience in customer service, preferably within an international or multicultural environmentExcellent communication skills and a customer-centric attitudeStrong problem-solving skills and the ability to remain calm under pressureFamiliarity with CRM systems and standard office applicationsWillingness to relocate to Bulgaria and adapt to a new cultureA positive and proactive attitude with a passion for customer serviceBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth InsuranceAnd Much More..