Dutch Speaking Customer Service For Booking.com - Remote In Greece

🌟 Join the dynamic team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative for Booking.com! If you're passionate about travel, love helping others, and want the flexibility of working remotely from beautiful Greece, this is the perfect opportunity for you!What You'll Do:Engage with customers in Dutch, providing top-notch support for their travel inquiries, bookings, and experiencesAssist users with account management, booking modifications, and resolving any issues they might encounterDeliver clear, engaging information on destinations, accommodations, and local attractions to create memorable travel experiencesHandle feedback and escalate issues to ensure a high level of customer satisfactionMaintain accurate records of customer interactions and ensure smooth communication in our CRM systemCollaborate with team members to share insights and enhance service qualityRequirementsFluency in Dutch (both written and spoken) is a must; proficiency in English is highly desirableStrong background in customer service, ideally in travel or hospitalityExcellent interpersonal skills with a knack for engaging conversationsAbility to solve problems quickly and creatively, ensuring customer happinessComfortable working remotely and using various digital communication toolsA passion for travel and knowledge of popular destinations is a plus!Willingness to work flexible hours, including weekends, to meet our customers' needsBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..