Dutch-Speaking Paypal Customer Expert

wherewework.gr on behalf of:TP GreeceJob Overview:Join our Customer Experts team for PayPal, the global leader in online payment transactions!If you believe that every person has the right to participate fully in the global economy, and you are willing to work in a collaborative and engaging virtual environment, don’t miss this opportunity!Join our strong Dutch PayPal Customer Solution team in Athens and work with the global leader in online payment transactions with a mission to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.If you are inspired by values such as Inclusion, Innovation, Collaboration, and Wellness, this is for you!What You Will DoBe the eyes and ears for the team handing customer inquiriesCommunicate with customers and managers via telephone, e-mail, video, social media and chat. Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely mannerProvide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experienceWork with confidential customer information and treat it sensitivelyUse software to source and input customer data accurately as related to the inquiryWhat You Will BringExcellent command of DutchGood communication skills in EnglishCustomer service experience preferredStrong verbal (phone) communication skills utilizing active listening and clearly speaking to customersStrong written (email) communication utilizing proper grammar and punctuationBe reliable and autonomous with a large amount of discipline and self-motivationExperience with dealing professionally with people you only speak to via telephone, e-mail, video and social mediaWell-developed sense of urgency and follow throughAbility to multitask multiple systems, screens, and tasks during customer contactsAbility to learn and adapt to new software technologiesWhat We OfferComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or ageMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.Find out moreWould you like to see more Dutch speaking jobs options?Do you need even more available jobs?