Dutch speaking Travel Customer Support Associates for Booking.com in Greece

Mercier Consultancy is seeking enthusiastic Dutch Speaking Travel Customer Support Associates to join our dedicated team for Booking.com in the stunning surroundings of Greece! In this role, you will serve as a key point of contact for Dutch-speaking travelers, providing outstanding customer support and ensuring they have a seamless and enjoyable experience during their travels.As a Travel Customer Support Associate, your primary responsibilities will include assisting customers with their bookings, answering inquiries, and resolving any issues they may encounter. Your passion for travel and fluency in Dutch will be instrumental in delivering personalized service to our clients.ResponsibilitiesProvide support to Dutch-speaking clients regarding their travel inquiries via phone, email, and chatAssist customers in the booking process and offer solutions to their travel-related questionsEffectively resolve issues related to reservations, changes, or cancellationsMaintain accurate records of customer interactions using our systemsCollaborate with other teams to improve the overall customer experienceInform clients about travel options and services offered by Booking.comGather customer feedback to drive service improvementsRequirementsFluency in Dutch and English, both spoken and writtenExcellent communication and interpersonal skillsPrevious experience in customer service or travel support is advantageousStrong problem-solving skills with attention to detailWarm and welcoming personality with a focus on customer satisfactionAbility to thrive in a fast-paced environment while managing various inquiriesDesire to learn about the travel industry and enhance customer service abilitiesBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package ( Flight, Transfer and Hotel )Fully Paid TrainingAnd More...