Duty Manager

COURTAYRD BY MARRIOTT AL BARSHA is looking for a passionate and service-driven DUTY MANAGER in Front Office Department to support daily hotel operations and uphold the exceptional guest experience.Key Responsibilities:Oversee front office operations during assigned shiftsAct as the Manager on Duty – handling guest concerns, emergencies, and special requestsEnsure consistent Marriott brand standards and guest satisfactionSupervise and motivate team members to deliver exceptional serviceMaintain operational excellence, safety, and cleanliness throughout the propertyQualifications:Previous experience in 4/5* hotel operations (Marriott experience a plus)Minimum 2 years of experience as a Front Office SupervisorStrong communication, problem-solving, and interpersonal skillsAbility to lead by example and make confident decisions under pressureFlexibility to work a variety of shifts including evenings, weekends, and public holidaysKnowledge of Opera or similar PMS systems preferred / System Savvy