Duty Manager – The Centaurus

𝗗𝘂𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗧𝗵𝗲 𝗖𝗲𝗻𝘁𝗮𝘂𝗿𝘂𝘀𝗝𝗼𝗯 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀- Oversee daily front desk and guest service operations, ensuring high service standards, guest satisfaction, and smooth workflow.- Lead, motivate, and supervise team members, fostering team cooperation, integrity, and professional conduct.- Manage guest relations, resolve complaints promptly, and ensure exceptional customer experience through proactive engagement.- Ensure compliance with company policies, safety standards, and emergency procedures.- Conduct property inspections to maintain facility appearance, security, and operational readiness.- Support customer recognition programs, monitor guest feedback, and implement service improvement plans.- Handle employee development, including coaching, mentoring, and performance evaluations.- Collaborate with all departments to streamline communication and enhance guest satisfaction.- Perform front desk duties during peak hours, ensuring operational efficiency and continuity.- Maintain accurate documentation, communication, and reporting of daily operations and guest concerns.𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻- Bachelor’s degree with 2–4 years of relevant experience📧 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄: Send your resume to 𝙝𝙧𝙙@𝙥𝙖𝙠𝙜𝙪𝙡𝙛.𝙘𝙤𝙢 📌 𝗦𝘂𝗯𝗷𝗲𝗰𝘁 𝗟𝗶𝗻𝗲: Clearly mention the Job Title you are applying for.