E-Branch Team Leader

Job RequirementsRole/ Job Title: E-Branch Relationship ManagerBusiness: Retail AssetsFunction/ Department: Turbo Cross sellRoles & ResponsibilitiesShould be able to lead, drive inputs and enable the team for desired outputExcellent written and spoken communicationSelf-Driven to achieve business goals and objectivesAbility to handle escalations and diffuse crisis situationsWork to optimize productivity and efficiency of the teamExcellent MIS and analytical skillsExcellent people management and team building skillsExcellent stakeholder management skillsGood understanding of Banking products and processesThink out of the box and spearhead initiatives for improving customer experienceAbility to manage challenging situations and go the extra mile Ability to effectively collaborate with internal and external teams/stake holdersEducation QualificationsGraduation: AnyExperience: 5-10 years of relevant experience