Field Service Engineer

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Field Service Engineer in Eaton’s Electrical business, based in Seoul, Korea. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. What You’ll DoProvide technical support to customer service issues and trainings.

Be responsible for critical issues resolution and urgent customer responses in delivering analysis and reports. Serve Korea PQ customers in power quality products(1P, 3P UPS) installation, implementation, maintenance and provide other services in responsible area;Discover problem and solve them for end-user to obtain customer satisfaction and business opportunitiesInvolved in Service SOP's establishment, training distributor & customer with SOP. Analyse the data of feedback from customer and markets, communicate the results with Product and Quality teams to improve the product and serviceImprove the technical process, monitor the effectiveness of the processes to seek opportunities of improvement.

Consolidate the solutions into training and practice sharing. Improve service tools to support field service and issue resolution. QualificationsBachelor’s degree in Engineering, prefer Electronical EngineeringFresh graduate or less then 7 yrs' experience in Electronics related industry would be preferredElectrical knowledge preferred 1~7 yrs' experiences전기기사자격증Knowledge of Codes and StandardsGood communication in both, oral & writingBe initiateve and responsible for workTeamwork and excellent interpersonal skillsWork under pressureYes! Because you are the one we are looking for, we hope to hear from you now!]]>