Dr. Martens Australia / New Zealand

Ecommerce Manager - Skechers & Dr Martens

Posted: 1 hours ago

Job Description

At Accent Group, we’re home to global favourites Skechers and Dr. Martens - brands built on comfort, culture and serious street cred. Now, we’re looking for an eCommerce Manager to elevate our online experience across Australia and New Zealand and help drive the next wave of digital growth.If you're commercially sharp, digitally obsessed and thrive in fast-paced, high-performing environments - this is your moment. The RoleAs our eCommerce Manager, you’ll take the lead on managing and optimising the Skechers AU/NZ and Dr. Martens AU/NZ websites, driving sales performance, customer experience, and digital innovation. Partnering closely with our Head of eCommerce, marketing teams, and agency partners, you’ll bring our digital strategy to life and create a best-in-class online experience that keeps customers coming back. Day to day, you will 🚀 Drive Digital Growth & Hit the NumbersLead the day-to-day trading of our online business to achieve revenue and profit targetsAnalyse performance daily/weekly/monthly and provide insights that shape future activityBuild traffic, increase conversion, and identify tactical opportunities to uplift tradePrepare budgets, forecasts, and trade estimates, ensuring we’re always ahead of the gameKeep a constant pulse on category performance, competitors and ecommerce trends 📣 Own Our Digital Marketing ExecutionBring our digital content and marketing plans to life across all channelsPartner with CRM, Marketing & Performance teams to optimise email, SEO, social, affiliates and paid activityManage segmentation, personalisation, and re-engagement strategies to boost acquisition and retentionDrive the trading calendar in collaboration with our Ecommerce Executive 🛍️ Merchandise to WinPartner with Buying & Planning to optimise online assortmentsBuild strategic on-site merchandising that drives profit and customer relevanceOversee product enrichment and ensure new stock goes live within 48 hours 🧠 Champion UX & Conversion Rate OptimisationUse insights and data to improve the customer journey end-to-endLead CRO initiatives with agency partners to reduce bounce rates, improve usability and increase conversionTest, learn, iterate — and repeat 💻 Web Development & Site PerformanceWork closely with external agencies to implement website enhancementsManage UAT/QA and prioritise development and deployment changesSolve problems quickly with a customer-first mindset ⭐ Deliver a Premium Customer ExperiencePartner with Omnichannel and Customer Service teams to build seamless online-to-store experiencesActively apply customer insights to enhance our service and on-site experience What You’ll Bring3–5 years’ experience in a similar eCommerce role (retail preferred)Strong analytical capability - experience with Google Analytics or similarA can-do, hands-on approach with the ability to juggle multiple prioritiesExceptional communication skills and a collaborative mindsetHighly organised, proactive and comfortable working both independently and cross-functionallyTertiary qualification in marketing or business is preferred Why You’ll Love It HereWork with two globally recognised brands with global influenceJoin a digital team that’s ambitious, innovative and growing fastReal ownership, real impact, real opportunity to shape the future of our online experienceBe part of Accent Group - one of ANZ’s largest and most dynamic retail groupsReady to take the next step in your digital career?Apply now and help us build world-class ecommerce experiences for two iconic brands.

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