Ecommerce Manager

Key Responsibilities:Develop and execute the e-commerce acquiring strategy, ensuring alignment with AFS’s overall business goals.Manage the full lifecycle of merchant acquisition — from prospecting to onboarding, integration, and after-sales support.Lead market research, identify competitive trends, and build strong relationships with merchants and partners.Coordinate with internal stakeholders (operations, risk, compliance, and technology) to ensure seamless implementation of payment solutions.Oversee and continuously improve the customer journey for e-commerce merchants.Ensure compliance with CBE and card scheme requirements (Visa/Mastercard).Prepare business and product requirement documents and manage the product roadmap for e-commerce acquiring.Lead and develop a high-performing sales and account management team.Qualifications:Bachelor’s degree in Business, Marketing, or a related field.5+ years of experience in e-commerce, acquiring, or digital payments (experience in fintech or banking is preferred).Strong technical understanding of payment gateways, merchant onboarding, and integration processes.Proven track record in achieving growth targets and managing key accounts.Excellent communication, leadership, and stakeholder management skills.