Ecommerce Manager (TikTok Shop)

Position: E-Commerce Manager (TikTok Shop Operations)Location: RemoteEmployment Type: Full-TimeCompany: Spotlight MediaLanguage Requirement: Full professional proficiency in EnglishAbout Spotlight MediaSpotlight Media is an official TikTok Shop Partner and one of the fastest-growing agencies in social commerce. As we expand our team, we are seeking an ecommerce manager to support and scale our operational execution on TikTok Shop. This role is ideal for someone who is not only highly detail-oriented and organized, but also deeply curious about social commerce and eager to grow within a fast-moving, global environment. Role OverviewThis is a hands-on, implementation-driven role with a consultative mindset.

You will work across campaign operations, creator coordination, content implementation, and CRM execution. While you’ll support multiple client accounts, your value will come from your ability to understand problems, take ownership of tasks, and grow into a strategic operator. We are looking for someone who is moldable—who thrives on learning, takes feedback well, and has a genuine interest in how commerce and content intersect on platforms like TikTok.

Key ResponsibilitiesTikTok Shop OperationsRegister campaigns, flash sales, and backend promotionsCoordinate sample orders and product logisticsManage CRM campaign setup using platforms such as FloDeskCreator & Community CoordinationDraft and maintain content guideline documents for creatorsTrack sample requests, deliveries, and creator complianceCommunicate with creators and internal teams via Slack, MessageBird, and related toolsContent & Ads ExecutionIdentify strong-performing TikTok Shop content and surface top creativesRotate in new ads and flag creatives for potential boostSupport cross-functional teams with content and performance documentationPlatform Tools & IntegrationsAssist with one-off execution tasks such as Silk Connector setupCoordinate with technical and client-facing teams on special projectsIdeal Candidate ProfileBased in Bulgaria with full professional fluency in English1–3 years of experience in e-commerce, digital marketing, consulting, or operationsDemonstrated interest in social commerce, influencer marketing, or TikTok trendsStrong attention to detail and an ability to execute with speed and precisionComfortable navigating new platforms and tools; eager to learn through doingAdaptable and coachable with a growth mindset—you take feedback and run with itStrong communicator and problem-solver; takes ownership of outcomesPowered by JazzHR3EpqTjT3GF