Ecommerce Operations & Supply Manager | Based in EAST EUROPE

About Living In a BubbleWe're a fast-growing global ecommerce brand in the campervan and outdoor space, selling across Australia, the USA, Canada, and Germany. As we enter our next stage of growth, we are preparing for a major systems upgrade: the implementation of a unified Inventory Management System (IMS) to support multi-region operations at scale.To lead this transformation, we are hiring an Ecommerce Operations & Supply Manager who brings strong experience in international supply chain + systems implementation.This is a high-ownership role with direct impact on the company's next stage of growth.Role OverviewWe are looking for a Manager, not an operator.This role leads the global supply chain & operations function while overseeing the rollout of a new IMS that will become the backbone of our entire business.You will:Lead system design (not execute repetitive tasks)Oversee the Supply and Operations teamStandardize global workflows across AU & USBuild operational clarity, accuracy, and scalabilityThis is a perfect fit for someone who thrives in system-building, process improvements, and leading multi-region operations.Key ResponsibilitiesIMS Implementation (Primary Focus)Evaluate IMS platforms and recommend the best solutionLead implementation from discovery → configuration → rolloutIntegrate IMS with ecommerce, marketplaces, accounting, forecasting, and warehouse systemsBuild standardized, scalable workflows across all regionsSupply Chain & Inventory LeadershipOversee forecasting, replenishment, and supplier management (team executes)Ensure accurate inventory levels across AU & USBuild predictable inbound/outbound processesImprove stock accuracy, reduce stockouts, and strengthen visibilityOperational ExcellenceEliminate inefficiencies and reduce manual workStandardize SOPs and operational frameworksBuild reporting dashboards with real-time performance metricsDrive continuous improvement across supply chain & operationsTeam LeadershipLead and develop the Ops & Supply teamOversee the future Automation Engineer supporting system integrationsEnsure strong cross-functional alignment (Finance, Marketing, Product)RequirementsMust-Have Qualifications Proven experience in international supply chain management Hands-on experience with IMS / ERP / OMS systems Experience leading a full system implementation or migration Strong understanding of multi-warehouse ecommerce operations Ability to design and document operational workflows Strong leadership and people-management skills Excellent analytical and problem-solving abilities Comfortable coordinating across operations, supply, finance, and 3PL teams Nice-to-Have Experience with advanced IMS tools such as Cin7, DEAR, Brightpearl, Unleashed, Odoo, etc. Background in process improvement (Lean, Kaizen, Six Sigma) Experience with automation tools (Zapier, n8n) Experience in AU/US ecommerce marketsBenefitsFully remote role High-impact leadership position with direct influence on company direction Opportunity to lead the implementation of a mission-critical IMS Clear growth path to Head of Operations Collaborative, supportive remote team culture Regular performance reviews and growth opportunities Competitive compensation packageAnnual leave + sick leave + seasonal performance bonusJoin a fast-growing global brand in a booming outdoor categoryWork with a passionate international team and help shape the future of vanlife gear