Educational Consultant
Posted: 1 days ago
Job Description
Business: Logiscool MyanmarJob Type : Full-timeLocation: Hlaing Tsp, YAJob Descriptions:1. Sales effectiveness (New and renewed):- Demonstrate a high degree of understanding of Logiscool products and methods.- Master presentation skills in compliance with Logiscool training provided- Develop strong closing skills to help the team meet the school sales milestones and- targets.- Thrive to achieve the highest level of performance individually consistently and for- the school.- Prepare a personal sales plan, objectives, and customer acquisition action in detail at- the beginning of each month to obtain the greatest possible effect.- Deliver programs/course consultations and coordinate the placement test execution- with the SAC.- Participate in the process of students' drop-off and pick-up at the school to increase- the loyalty and trust of the parents.- Consistently follow up with prospects and make subsequent appointments as- required.- Rigorously update accurate prospect and student information in the school- information systems during and after each interaction.- Show and guide the new students about utilizing the school applications.- Establish a strong daily work routine to maximize sales activities across all channels.2. Customer service:- Develop and maintain relationships and a high level of trust with your students and their parents from the beginning of their contract until their graduation.- Ensure your students and their parents are satisfied with their classes, learning progress, and the environment by actively soliciting and acting on feedback.- Report any important information to the SM frequently regarding: Feedback, complaints, prospects…- Communicate with the parents at each touch point.- Solve parents’ and students’ issues and address their concerns proactively.- Prepare books, backpacks, and labels for the first day or the beginning of each story and give them to the SAC.- Support the school with unexpected issues when the class/activities are ongoing.- If available, take care of the children during consultations with parents by other sales team members.3. Event Coordination- Prepare the material and facilities needed for the consultation at the events as assigned by the School Manager- Assist and support External events (partnership, promoter), consult the families if required.- If available, support the Academic team with the weekly extra activities.4. General Admin:- Manage general assets and materials at the school such as the school equipment,- printer, projector, gifts, books, stock, health box…- Order, receive, and support the management of general purchases for the school such- as refreshments, stationery, drinking water, and utilities...- Ensure the school environment is tidy, hygienic, and safe for the students.- Take the daily cash collection to the Bank, following the school procedures, being- accountable for the amount.5. Collaboration in the school- Ensure good collaboration between Academics and Sales by supporting each other and attending all meetings as required.While the above includes a description of the position’s essential functions, other duties may be assigned. This job description is subject to change at the discretion of management.Job Requirements:· Be able to communicate and persuade customers directly and via phone.· Understanding of sales process, preferably with customer service experience· Critical thinking and problem-solving skills· Be able to work independently as well as in a team.· Good time-management skills· Great interpersonal and communication skills· Be available for shift work and work under pressure.· Excellent knowledge of MS OfficeQualification and Experience Required· Education: Minimum Academic Requirement: university/college degree· Languages: Proficient in written and spoken English· Experience: Minimum of 2 year of sale experience or customer service experience (Full-time)
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