Interpreter

Position SummaryThe Health Care Interpreter facilitates communication between patients with limited English proficiency (LEP) and the Care Clinic staff. This person is responsible for providing face-to-face and over-the-phone interpretation services between patients and providers, and occasionally works with other individuals, such as family members or patient representatives. In this position, you will provide cultural information to facilitate support for a treatment plan as well as produce written and/ or audio statements in languages other than English for unique listening and /or reading audiences.

The Health Care Interpreter provides professional services under stressful conditions and serves as a representative of the Care Clinic to patients, volunteers, community partners, and the public. The Health Care Interpreter performs other related job duties as assigned by their supervisor. The person in this role must demonstrate respect for the rights of all patients and provide respectful, considerate care tailored to each patient's individual needs and preferences. The person will provide a safe and confidential environment for patients, families, and personnel.

Why Join Us?Live, work, and play in 'Colorado's Playground'! Summit County offers four world-class ski resorts, with Vail Resort just 45 minutes away. With rivers, lakes, hiking, and mountain biking trails, it's a paradise for outdoor enthusiasts. Year-round activities include skiing, snowboarding, cross-country skiing, snowshoeing, snowmobiling, hiking, mountain biking, rafting, fishing, and boating. Music, art, cultural, and social events are plentiful. The communities include Frisco, Breckenridge, Dillon, and Silverthorne, with ski resorts like Breckenridge, Copper Mountain, Keystone, and Arapahoe Basin. This is your dream job location!Mission-Driven Work:

Be part of a nationally recognized Federally Qualified Health Center (FQHC) providing integrated medical, dental, and behavioral health services in a collaborative team-based model of care. Work-Life Balance: Enjoy a flexible schedule supporting professional growth and outdoor adventure. Competitive compensation: Attractive salary, benefits, and bonus potential. Sign-on Bonus: This bonus is available for all entry-level positions and select professional roles, subject to eligibility criteria. Loan Repayment Opportunities: We offer loan repayment assistance for qualifying candidates. Growth Opportunities: We're committed to helping you grow professionally through continued education and development. Comprehensive Benefits: Insured group health, dental, and vision plans.

401 (k) retirement plan with employer match. Employer-paid life, AD&D, and long-term disability plans. Paid Time Off (PTO), paid holidays, one floating holiday, and sick pay. Free access to confidential resources through an Employee Assistance Program (EAP). Additional voluntary benefits include accident insurance, critical illness insurance, short-term disability insurance, and group pet insurance. Lifestyle Spending Account for full-time employees. Fringe benefits like a shared ski medallion, discounted Rec Center membership, and more. Essential FunctionsPromotes the philosophy and mission of Elevated Community Health with patients, clinic staff, volunteers, donors, community partners, and the public.

Medical interpretation of primary clinic, behavioral health, SBHC, and dental. Responsible for following up on patient care and maintaining positive communication experiences between providers, patients, and families. Demonstrates respect for the rights of all patients, tailoring care to their individual needs. Provide safe and confidential communication experiences for patients, families, and personnel. Ensures patient satisfaction by providing timely and accurate information when responding to inquiries. Provide documentation as requested regarding interpretation activities. Performs other related job duties as assigned by the Director of Clinical Operations or Chief Medical Officer.

Additional RequirementsAll jobs at the Care Clinic are impacted by various grants that are necessary for our sustainability. Serving in this role has direct responsibility for those grants and is vital to the success and continuation of those grants. This position is available Monday through Saturday. Complete all the required training as designated by HR and the position supervisor. Adhere to all organizational policies and those outlined in the ECH Employee Handbook. Comply with all ECH Vaccine Mandates. Willingness to travel and work at other ECH locations as determined by the supervisor.

Comply with all applicable Credentialing and Privileging requirements in a timely manner. Embrace the ECH Mission and Vision and agree to work within the ECH Guiding Principles and the principles set by the position supervisor. QualificationsTo perform this job successfully, an individual must be able to engage in each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education/ExperienceMust-Haves to be successful: Minimum High School Diploma/ GEDMust be Bilingual (Spanish/English).

Certified in medical interpretation or willingness to become certified within 6 months of hire. Strong written and verbal communication skills. Basic knowledge of digital systems (including Microsoft Office Suite) is required. Critical level of attention to detail, organizational skills, and time management. Ability to read, write, and speak English and Spanish. Ability to be friendly and empathic regarding co-workers and patients. Ability to exercise independent judgment and be self-directed. Ability to reason objectively. Ability to document concisely, accurately, and in a timely manner. Ability to enlist the cooperation of others. Ability to work well in a high-stress environment.

Proficiency in word processing, spreadsheet, and database software. Nice To HavesMedical terminology is preferred. At least 1 year of medical interpretation experience is preferred. Work EnvironmentThe work environment is in a healthcare setting and can be fast-paced, involving communication with patients and medical personnel. This role is highly clerical. Requires the Ability to work autonomously and stay on task. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The noise level in the work environment is usually moderate.

Physical DemandsThe physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Below are the minimal knowledge/physical requirements of this position. KnowledgeOccasionallyFrequentlyConstantlyReading, speaking, and writing EnglishXCommunications SkillsXComputersXPhysicalWalkingXBending XStandingXSittingXDrivingXLifting up to 50 lbs. with or without assistanceXStretching/ReachingXDistinguish smell/temperature.

XHearing/SeeingXExposure to bloodborne pathogens and infectious diseasesXExposure to hazardous materialsXClimbingXHand/finger dexterityXStooping (bend at the waist)XSensory ActivitiesTalking in personXTalking on the telephoneXHearing in personXHearing on the telephoneXVision for close workXOther (specify) Ability to converse in SpanishX