graph8

Email Deliverability Specialist

Posted: 6 days ago

Job Description

graph8 is building the unified go-to-market (GTM) operating system for the AI era — connecting data, automation, and outreach into one platform.e power campaigns for hundreds of B2B clients through CIENCE, and deliverability is the foundation that keeps every message reaching the inbox.We’re looking for a Deliverability Operations Specialist — a hands-on executor who can manage email authentication, list hygiene, inbox placement tests, and overall deliverability performance across multiple domains and clients.What You’ll DoConfigure and monitor SPF, DKIM, DMARC, BIMI, and DNS alignment for all sending domains.Run inbox placement tests (Gmail, Outlook, Yahoo, Apple Mail) and track daily results.Validate contact lists via APIs such as ZeroBounce or NeverBounce before any send.Analyze email templates for spam-trigger language and HTML or header issues.Manage domain warm-ups, IP reputation, and Gmail Postmaster monitoring.Investigate and fix any sudden drop in deliverability or rise in bounce/complaint rates.Maintain deliverability dashboards (ClickHouse/Jitsu) showing key metrics by client and domain.Train SDR and campaign teams on “pre-send” deliverability best practices.Key Metrics You’ll OwnMetric TargetGmail Inbox Rate ≥ 90%Bounce Rate ≤ 2%Spam Complaint Rate ≤ 0.1%DNS Authentication Pass Rate 100%Validation Coverage 100% of contacts before sendWhat We’re Looking For2-4 years in email marketing operations, CRM, or deliverability.Strong grasp of DNS, SPF/DKIM/DMARC, IP reputation, and sender authentication.Experience with ESPs like AWS SES, SendGrid, Mailgun, or Postmark.Familiar with tools such as GlockApps, MXToolbox, Mailreach, and Google Postmaster Tools.Analytical mindset — can interpret data trends and recommend fixes fast.Process-driven and organized: checklists, documentation, and repeatable systems.(Nice-to-have) Basic SQL or Python for reporting automation; exposure to ClickHouse or Supabase.Why Join graph8You’ll own one of the most critical parts of our GTM engine.Work alongside engineering, growth, and SDR leaders to keep campaigns performing flawlessly.Fast-moving, low-bureaucracy environment where results matter more than meetings.Ready to help thousands of campaigns land in the inbox — not spam?

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