Email Graphic Designer

Lilo Social is dedicated to scaling high-growth direct-to-consumer (DTC) brands through an innovative approach that blends creative strategy with high-impact retention messaging. We're looking for a specialized Email & SMS Graphic Designer to join our team and drive exceptional growth for our diverse clientele.You will be the creative force behind visually compelling and highly effective email and SMS deliverables that significantly boost engagement, retention, and conversions. If you have a deep understanding of the e-commerce landscape, agency-level hustle, and are a master of responsive design, we want you to contribute your creative abilities across our exciting portfolio of clients, from early-stage startups to thriving national brands.Key ResponsibilitiesDesign High-Converting Email Assets: Lead the design and creation of visually stunning and effective email templates and campaign assets directly optimized for conversion and aligned with client messaging.Klaviyo & Retention Deliverables: Design, manage, and deliver a full spectrum of retention-focused assets, including Klaviyo flow/campaign emails and SMS graphics, ensuring technical integrity and strategic alignment.Mobile-First Responsiveness: Ensure all email designs are impeccably mobile-responsive and compatible across various email clients and devices, prioritizing optimal user experience (UX).Creative & Strategic Collaboration: Partner closely with the Project and Retention Strategy teams to translate campaign goals, audience insights, and strategic guidelines into effective visual designs.Uphold Brand & Agency Standards: Rigorously adhere to and enforce client brand guidelines, taking ownership of the design feedback loop to maintain a consistent, high-quality look and feel across all client communications.What We're Looking ForKlaviyo Experience: Direct, hands-on professional experience designing and developing assets specifically within the Klaviyo platform for e-commerce brands.Expert in Email Marketing Design: Deep understanding and proficiency in designing responsive email templates and campaign graphics.Technical Proficiency: Mastery of design tools, specifically Figma and Photoshop, for creating and iterating on digital assets.DTC / Agency Experience: Previous experience working with e-commerce or direct-to-consumer brands, ideally within a fast-paced digital agency environment.Creative Problem-Solving: Ability to be a strategic thinker who can challenge conventional design while rigorously upholding email marketing best practices and deliverability standards.Impeccable Attention to Detail: An exceptional eye for ensuring pixel-perfect accuracy, consistency, and alignment with visual and technical design specifications.Company OverviewLilo Social is a full-funnel e-commerce growth agency that delivers best-in-class paid media and creative services for a wide range of eCommerce brands focused on scaling. We work across the entire life-cycle of the customer journey covering content creation, ad production, paid media, conversion rate optimization, and retention. Select clients include Cheribundi, Seeq, Humantra, Dissent Pins, and Public Goods.