Erie Neighborhood House is a social services nonprofit in Chicago, and we offer the most comprehensive support immigrant and low-income families need to thrive. The RoleYou Will Be Responsible ForHandling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Ideal ProfileYou have at least 1 year experience within a Customer Service role, ideally within the the Not for profit Sector industry.
You possess excellent interpersonal as well as written and verbal communication skills. You are a strong team player who can manage multiple stakeholdersYou are a self-starter and demonstrate a high level of resilienceYou pay strong attention to detail and deliver work that is of a high standardWhat's on Offer?Opportunity within a company with a solid track record of performanceOpportunity to make a positive impactFantastic work culture
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