Employee Relations Manager - Regional

EMPLOYEE RELATION MANAGER - REGIONAL Charterhouse are supporting an MNC with global reach in their search for an Employee Relations Manager to support a headcount of approximately 3,000 across 11 sites in the APAC regionThis person will need to manage complaints from start to finish and establish a solid process and SLA for this organization. This need to be a scalable system to be rolled across the region as this is a newly created role.Ideally looking for someone who has managed complex and high-volume cases with a good understanding of regional ER matters possibly from a unionized environment.Responsibilities:Act as a trusted advisor to leadership on all employee relations matters. Work in close collaboration with HR teams to align ER strategies with overall people priorities. Support the development of consistent ER practices across sites and countries. Lead or oversee complex and sensitive casework (e.g. conduct, grievance, capability, discrimination). Ensure consistent, lawful, and values-aligned handling of all ER issues. Support leaders to conduct thorough and fair investigations, ensuring appropriate documentation and outcomes. Where required, liaise with legal counsel to mitigate risk. Provide strategic and hands-on support in employee and industrial relations matters, including engagement with unions and government bodies in labour-force-centric countries across Asia. Support the review and standardization of ER-related policies across the group (disciplinary, grievance, performance, etc.). Ensure policies are up to date with local employment legislation in all countries of operation. Create toolkits and templates to support implementation and trainingCoach leaders and HR teams in handling ER matters effectively, offer mediation and methods of diffusing issues before formal grievance is reached.Design and deliver training (e.g. managing difficult conversations, fair investigations, dignity at work). Provide just-in-time support during live cases, as well as debriefs and learning sessions afterward. AttributesAt least 10 years of progressive HR or ER experience, ideally with regional or multi-site responsibility. Strong grounding in employment law and ER practice across multiple Asian countries Skilled in coaching senior leaders and building capability in line managers. Excellent judgment, with the ability to balance legal risk, organizational values, and cultural nuance. Demonstrated experience managing complex ER cases end-to-end. Only successful candidates will be notifiedEA License no: 16S8066 | Reg no.: R1879088