Important InformationLocation: Heredia, Costa RicaWork Mode: Hybrid (4 days onsite)Job SummaryAs a Human Resources Generalist (16825) you will serve as a strategic partner to assigned business units, aligning people strategies with business goals. You'll advise leadership on workforce planning, performance management, employee engagement, and organizational culture, while overseeing key HR processes to enhance the employee experience and drive operational effectiveness. Responsibilities and DutiesPartnered with business leaders to align HR strategies with organizational goals. Led performance management cycles and high-potential talent development. Used people analytics to drive insights on attrition, engagement, and productivity.
Championed DEI initiatives and led employee engagement and culture programs. Advised on employee relations, compliance, and conflict resolution. Supported compensation reviews, onboarding, and operational HR excellence. Collaborated with Learning & Development to design leadership and upskilling programs. Qualifications and SkillsBachelor's degree in HR Management, Psychology, Business, or related field. MBA or certifications like SHRM/CIPD are a plus. 3–7 years in a progressive HRBP or HR Generalist role. Strong business acumen and consultative approachConflict resolution and effective coaching abilitiesData-driven decision-making mindsetExcellent interpersonal and communication skillsExperience with HRMS platforms (e. g.
, SAP, Workday, SuccessFactors, Exactus)Proficient in English; knowledge of regional languages is a plus. About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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