Information Technology Support Technician

eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE. eNGINE is hiring an entry-level Help Desk Specialist to support our customer, a global leader in mobile apps for sports teams.

This is a rare opportunity to get your foot in the door with one of the most exciting digital sports companies out there. Why This Role?Work with some of the most iconic sports teams in the worldJoin a fast-paced digital environment where every day is game day99% remote work – just need to be local for training and occasional meetingsFlexible schedule:

mix of early mornings, day shift, nights, and weekendsWhat You’ll Be DoingProvide front-line support to clients using mobile appsTroubleshoot app issues during live games and special eventsMonitor fan reports and proactively test mobile app performanceEnsure game-day stats and content are updated accuratelyCollaborate with Engineering and Project Management teamsWhat You BringAssociate’s degree (or relevant experience)Strong communication and organizational skillsPassion for sports and techFamiliarity with tools like Slack, JIRA, and CMS platforms a plusDesire to learn, grow, and potentially convert to a full-time employeeBonus Points1+ year of Help Desk or tech support experienceExperience working with mobile apps or fan engagement platformsUnderstanding of sports stats and how games are structuredApply today and see how eNGINE can make a difference in your career!No C2C, third-party candidates, or relocation available.