Engineer, Technical Support

Within the Level Measurement Solutions business, the Project Quote Specialists interface with clients to provide solutions based on customer needs/requirements for moderate and complex quotations.Essential Duties And ResponsibilitesDraft moderately complex quotes using the LMS Quoting Software.Review technical documents provided by the client including, but not limited to, specifications, data sheets, drawings, and publicly available competitor literature/information.Research technical questions relating to LMS products from customers, and representativeProvide technical and marketing information to customers, representatives, and partners in the selection of LMS products based on provided specifications/information.Professionally communicate with customers, representatives, and others to resolve issues relating to quotes, orders and/or other inquires.Review Request for Quotation (RFQ) received from customers.Collaborate with sales teams to understand customer requirements and/or specifications to provide quotation. Quotation follow up via email/telephone with customer to increase quotation won rate.Act as a liaison between factory, sales team and customers.Regular Quotation, opportunity and order update on CRM tool – SalesforceProject & MRO Management Support and Documentation.Responsible for the engineering design for orders in production, including the dimensional drawings, production drawings, and BOM.Responsible for resolving technical issues related to all products and their applications, providing design solutions for non-standard and customized products.Assist the promotion activities (eg: seminars, translations, etc)Experience/RequirementsAssociates (or higher) Degree in General Business, Engineering, or another technical field.High School degree required (or equivalent).Good organizational skillsGood command of English in listening, speaking, and writing.Bachelor’s degree in mechanical, Industry Automation, Instrumentation and Automation, Electrical Engineering or equivalent.3-5 years working experience in technical support and AE or similar role.Experience of multinational company and familiar with the instruments is preferredExperience with with Computer tools, AutoCAD, MS Office, etc.A good team player and fast learner.Strong technical and analytical skills with great attention to details.Confident with good communication both internal and external.Customer-focused and service-oriented.AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.