Telecommunication

English customer service representatives

Posted: Oct 24, 2025
mid

Job Description

Role DescriptionThis is a full-time on-site role for English Customer Service Representatives located in Cairo, Egypt. The Customer Service Representative will be responsible for providing exceptional customer support, handling inquiries, resolving issues, and ensuring customer satisfaction. The role involves effective communication with customers via phone, email, or chat, and maintaining a high level of professionalism and empathy.QualificationsCustomer Service, Customer Support, and Customer Experience skillsProficiency in handling customer inquiries and resolving issuesStrong communication and interpersonal skillsAbility to maintain professionalism and empathy in all interactionsPrior experience in a customer service role is a plusFluency in English, both written and verbalHigh school diploma or equivalent; additional qualifications are a plus

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