We are seeking a seasoned Senior Business Operations Specialist with a strong technical background in the FileNet platform. This role requires an individual who can effectively analyze, design, and deliver workflow solutions while ensuring seamless business operations. The ideal candidate will possess extensive experience in incident management, software releases, and effective stakeholder communication.
ResponsibilitiesWork according to UK business hoursAnalyze issues and provide technical fixes for business usersDesign, develop, and deliver workflows and business changes on the FileNet platformExecute software releases as part of the Release and Change processInvestigate and resolve incidents or problemsAdminister operations on FileNet platforms, including Case ManagerMaintain effective communication with technology and business stakeholdersUpdate and maintain documentation for required functionsSupport FileNet deployment activities, including after business hours on a periodic basisRequirements5+ years of relevant working experienceProficiency in using FileNet 5.
5 and its APIExpertise in developing REST web services and experience with Java APIBackground in designing and developing FileNet workflows using case builder toolCapability to perform FileNet administration activities using admin toolsCompetency in supporting release processes after business hours as neededStrong communication skills to coordinate with teams and business stakeholders
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