User Experience Data Researcher

WHAT MAKES US EPIC?At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

UX RESEARCHWhat We DoOur team of UX researchers provide rigorous research support and insights for all of our games and products. Our goal is to be the voice of our players and users, and help the designer-intended experience for them be realized. What You'll DoEpic Games is searching for a UX Data Researcher to collect and analyze player feedback through various survey methods and in-game data to improve the user experience of our products.

This role will primarily have you creating and analyzing surveys, connecting those survey results to game analytics data, and communicating findings to various teams to inform design decisions. In this role, you willDesign and implement surveys (both email and in-game) to gather player feedback on specific aspects of the game or productExplore, recommend, and implement various research methodologies to gather insights. Define appropriate metrics to evaluate the quality of our game and product user experiences and measure the impact of changesAlign your work with other teams' outputs, including:

usability testing, internal and external playtesting, in-game telemetry, and other user research techniquesCreate visualizations and reports using Tableau to present findings in a clear and understandable manner to identify trends, patterns, and areas for improvementCommunicate your findings to cross-functional teams, including developers, designers, product managers, artists, and more to inform design decisions and product improvementsAct as a player advocate and voice for users within Epic GamesWhat We're Looking ForExperience in survey design and implementation (at least one year of experience)Demonstrated analytical skills -- preference will be shown to those with experience using SQL and/or PythonExperience visualizing data -- preference will be shown to those with experience using TableauFamiliarity with game analytics and telemetryDemonstrated ability to communicate findings effectively to both technical and non-technical audiencesAbility and willingness to work independently and own research products.

Ability and willingness to participate in team level peer-reviewAbility and willingness to collaborate cross-functionally on strategic initiativesPrior experience working in the video game industryEducation in a social sciences, human computer interaction (HCI), or data-focused fieldPrior experience in other qualitative user research methodologies, such as usability testing and playtestingEPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.

We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. About UsEpic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before.

Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic!Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer.

Learn more about our Equal Employment Opportunity (EEO) Policy here. Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i. e. , a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.