Family Success Specialist - Full Time

Family Success Specialist - Full Time (Mountain / Pacific Time)Support families. Strengthen connections. Shape the future of education. Are you a qualified teacher who thrives on building relationships but wants a new challenge beyond the classroom? bina, are looking for a Family Success Specialist to join their dedicated Family Success team. You'll provide personalised care and guidance to around 70 families, ensuring they feel heard, supported, and confident in their child's learning journey. If you want to stay in education without lesson planning or marking - and still make a real difference every day - this role is for you.

About Binabina is a global online school delivering precision education - deeply personalised learning tailored to each student's needs, while still meeting rigorous academic standards. They believe a child's education is a partnership between school and family, and their Family Success team is central to making that partnership strong, positive, and lasting. What You'll DoAs a Family Success Specialist, you'll be the key point of contact for your assigned families, building trust and ensuring they have everything they need for a successful school experience. Your work will be varied, people-focused, and impactful:

Build and maintain strong relationships with around 70 assigned families, providing dedicated, proactive support. Welcome and onboard new families, helping them confidently navigate our routines, platforms, and tools. Plan and coordinate family events (virtual and in-person) that strengthen school-community bonds. Act as a liaison between families and teachers, ensuring smooth communication and resolving issues quickly and compassionately. Share valuable resources - from extracurricular opportunities to local clubs and community activities. Keep everything organised - from tracking birthdays and scheduling meetings to distributing timetables and essential school documents.

Be a problem-solver - anticipating needs, offering solutions, and ensuring families feel consistently supported. RequirementsWhat we're looking forWe'd love to hear from you if you are: A qualified teacher (Bachelor's degree or higher) seeking a fresh challenge outside the classroom. An exceptional communicator with empathy, listening skills, and relationship-building ability. Highly organised with great attention to detail, capable of managing multiple priorities. Creative, adaptable, and proactive in finding solutions. Confident using technology and learning new platforms. Based in Mountain Time or Pacific Time (or able to work primarily in those hours).

A first-language English speaker; other languages a strong plusBenefitsWhat's on offer Salary: $2,500 USD per month (with potential for growth as the role develops). 100% remote - work from anywhere in your timezone. The chance to stay in education while stepping away from classroom pressures. Direct responsibility for supporting around 70 families and shaping their experience of our school. A collaborative, mission-driven team committed to transforming online education. Why this role mattersIn this role, you're not just another support contact - you'll be a trusted partner to around 70 families, guiding them through every stage of their child's education with bina.

Your care, communication, and organisational skills will make a visible difference, turning an online school into a warm, connected, and inspiring community for each family you serve. Apply now to bring your teaching experience into a role where connection, care, and impact are at the heart of everything you do.