Equity Financial Press Limited, established in 1986, is Hong Kong’s pioneering specialist in legal and financial document translation. We uniquely provide complete concept-to-print solutions entirely in-house, ensuring every project is handled by our expert team without outsourcing. This integrated approach guarantees clear, accurate, and professional results that exceed client expectations. Trusted by the Hong Kong Stock Exchange and leading companies worldwide, Equity delivers documents that embody integrity and excellence.
By joining Equity, you become part of one of the most experienced and trusted teams in the region, with abundant opportunities to develop your skills, engage with world-class clients, and take on meaningful responsibilities. Customer Service ExecutiveWe are seeking a Customer Service Executive to join our Hong Kong-based team. This role is vital in maintaining strong client relationships and delivering exceptional service that reflects Equity’s reputation for excellence. Key Responsibilities:
Handle customer enquiries professionally and respond promptly to their needsMaintain and nurture customer relationships to achieve high satisfaction levelsDeliver timely, accurate, and high-quality service aligned with client requirementsCollaborate closely with internal departments to resolve inquiries and feedbackAssist with ad-hoc assignments as required to support company operationsQualifications:
Tertiary education or equivalent; degree holders preferred2 to 3 years of experience in account servicing, customer service, or related rolesService-oriented mindset with solid knowledge of customer service operationsExcellent command of written and spoken English and Chinese; Mandarin proficiency is a plusProficient in Microsoft Office applicationsWillingness to work shift dutiesWhy Work at EquityCompetitive salary and comprehensive benefits packageFlexible working hours and vacation policiesWork in a collaborative, professional environment with a highly experienced teamDirect involvement in prestigious projects with top-tier clientsOpportunities for continuous learning and career advancementIf you're interested in joining our team, please apply directly via this post or visit our website to explore current opportunities.
To learn more about Equity Financial Press Limited, visit our website: www. equitygroup. com. hkAll personal data collected will be used for recruitment purpose only.
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