Case Manager

Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job DescriptionConduct job searches and match client qualifications with employer requirementsDevelop and maintain a wide variety of job opportunities through active employer engagementBuild and sustain relationships with local employers and community leaders to identify job openings, training initiatives, and alternative work activitiesMaintain current knowledge of the local labor market and share insights with project staffAssist employers with recruiting, interviewing, hiring, and onboarding qualified candidatesOrganize and coordinate job fairs, hiring events, and employer presentations; flexible to work outside normal hours as neededProvide individualized support to clients to address employment barriers through assessment, case management, and referrals to community resourcesConduct client orientations and ensure accurate enrollment documentationMaintain detailed case notes and organized client recordsMonitor client progress, ensure follow-through on planned activities, and provide consistent follow-upCollaborate with schools, account managers, and internal teams to ensure documentation compliance and goal achievementTrack and report on participation, placement outcomes, and performance metricsWork closely with the business services team to align job opportunities with client readiness, training, and workshopsDevelop and implement communication plans to keep staff informed of operational goals and updatesParticipate in training, capacity building, and continuous improvement initiativesIdentify operational challenges and collaborate with leadership to implement process improvementsPerform other duties as assignedQualificationsAbility to maintain flexibility as the needs of the contract or contractor requireAbility to work independently and collaboratively in a fast-paced environmentWorking knowledge of Microsoft OfficeTwo years of experience in case management advisement and development preferredAbility to prioritize tasks and document visits and contacts accuratelyStrong telephone, computer, written, and verbal communication skillsDemonstrated leadership skills with the ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectivesProfessional understanding of a wide range of occupations and career paths, ideally including those in the healthcare fieldAssociate degree from an accredited college or university in education, social services, healthcare, or communications preferredCustomer service experience requiredAdditional InformationAll your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.