Especialista del centro de contacto

Role & ResponsibilitiesTemporary position between January and April Handle inquiries in the Contact Center related to U.S. tax filings, providing clear and timely responses.Record and follow up on cases in internal tools, ensuring information is complete and up to date.Apply standard procedures and tools to resolve questions and escalate issues when necessary.Understand the importance of have a correct information managementKnowledge of Information Security and Data ProtectionCorrect Information Security Management