Account Growth Manager

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking to for a dedicated Account Growth Manager to join our team in Bucharest, Romania!We are looking for a strategic and growth-driven person to accelerate revenue from our existing customers equipping our Account Managers with the needed leads, information and/or analysis that generate cross-sell and upsell initiatives. You’ll work closely with Account Management, CRM, Product, and Marketing teams to expand account value, improve product adoption, and contribute to our revenue growth. Key Responsibilities:

You will report directly to the Head of Commercial Operations and will act as the key person generating cross sell and upsell initiatives ensuring alignment with the organizational goals and sales strategies, overseeing three main activities:

Customer analyticsConduct client analytics to identify cross-sell and up-sell potential, collaborating with Account Management and Sales teamsDeeply understand and trigger revenue growth conclusions from the customer needs, usage patterns, feature deployment and business goalsDeliver ready to use reports and profiles guiding the account management team on the growth initiativesDefine cross-sell and up-sell strategies, aligning with business prioritiesLead proposalDevelop and implement growth strategies, aligning sales initiatives with client retention and revenue growth goalsIntegrate reports/profiles in the CRM solutions for an end-to-end experienceEstablish CRM workflows and reporting structures for tracking opportunities.

Pitch and be ready to present the proposal to the Account Manager, answer questionsRecommend data-driven client engagement strategiesFollow up and CollaborationDetermine key metrics to measure success and optimize cross-sell and up-sell initiatives. Measure the acceptance and revenue growth according to the agreed KPIs ensuring these initiatives are prioritized and effectively executedCreate tailored pitch decks, proposals, and sales materials to support sales teams in engaging clients. Coordinate Product Teams with Sales Teams to deliver compelling client presentations and proposals. Requirements: Bachelor’s degree in Business, Marketing, or Data Analytics; CRM or analytics certifications are a plus.

3–5 years in account management, revenue growth, or related roles. Understanding of iGaming or B2B SaaS market dynamics. Proven success in driving revenue growth through cross-sell and up-sell initiatives. Experience working with sales, marketing, and product teams to execute growth strategies. Experience in expanding revenue streams through cross-sell, upsell, and new product adoption within existing accounts. Experience in leveraging client data and analytics to identify high-value cross-sell opportunities. Ability to define and refine account growth methodologies that increase retention, customer engagement, and total contract value. Skilled in CRM workflows, lead qualification, and client analytics.

Proficiency in CRM management and data-driven sales strategies. Strong analytical skills to uncover growth opportunities. Excellent communication and sales enablement experience. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Stay Healthy: 10 sick leave days per year, no doctor's note required. Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months, you'll be in the office full-time). Our office perks include parking, on-site massages, and frequent team-building activities in various locations.

And did we mention our amazing office space complete with its own pool and gym?Benefits & Perks: Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification.

EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.