Manager, Field Operations, MLE, West & Central Africa

About Evidence ActionAt Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations. Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we're making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains. Through Safe Water Now, we've saved the lives of over 15,000 children. Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives. At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done.

If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions. The Role The Manager, Field Operations is responsible for supporting all Evidence Action's monitoring and evaluation field operations for programs within the West and Central Africa Sub-region (Nigeria, Liberia and Cameroon). This is an exciting position that involves overseeing program research and learning activities, coordinating MLE support for programs within the sub-region, leading the development and review of monitoring plans, supporting research and learning projects and coordination between MLE and government stakeholders and other implementing partners as needed.

A critical part of achieving this is managing systems to ensure that the quality of data for all Evidence Action sub- regional programs meet a high level of standard. Please note that this is a contract position for a duration of one year. ResponsibilitiesPlanning and Coordination of MLE Support for Programs within the Sub-regionImprove on and streamline MLE activities ensuring they are comprehensive, cost-efficient, and well-designed to meet program goals.

Adopt the most cost effective (and quality) means and ways available in the execution of the budgetReview and track program MLE results and support the interpretation and application of the results, facilitating data-driven decision-making by program teams in the sub-regionEnsure adequate representation of MLE team in meetings with program teams, partners and government stakeholders (as required and appropriate)Collaborate with the MLE Strategy and Delivery teams to ensure unified understanding of sub regional programs data needs to ensure that the MLE team deliver program needs on timeCoordinate MLE support to state and national partners and government stakeholdersConduct site visits to ensure MLE activities are being implemented as appropriate, meet local context, and deliver support with MLE activity implementation as required.

Establish and manage strategic partnerships with M&E vendors, where needed, to achieve program MLE goalsOversee the sourcing for vendors required to support MLE activities within the programs in the sub-region and manage budget, timelines and deliverables by vendorsSupport MLE Strategy team's research and learning projects to address specific gaps in knowledge about the programs within the sub-region, including the design (methods and sampling), draft and pilot of surveys and survey protocols analysis plans, data collection, cleaning and analysing data, and reporting.

Make contributions towards the MLE newsletter, sub regional, regional, global, internal and external publicationsData Collection Activities for all Evidence Action programs in the Sub regionManage country teams and resources to achieve all data collection objectives- both quantitative and qualitative, to ensure relevant and reliable data is collected for MLE plansCoordinate with the program team to ensure free flow of information for planning data collection, and maintain ‘instant feedback' information systems as well as share information with the program team as requiredDevelopment of efficient logistical tools for field teams, basic standards and best-practices for collecting data; including conducting back-checks/spot-checks and documentation of field activitiesLead the development and maintenance of relevant databases for tracking and managing program informationReview process monitoring reports shared by the Data Learning team and provide context-based input, capturing and disseminating lessons learnt from monitoring activities as well as tracking improvements in those significant areas over time to ensure that learnings are translated to program improvementsField Operation Team ManagementManage the annual MLE team work plans in line with defined scope of work and priorities for the programs in the sub region.

Track activities against the work plan, ensuring monitoring and reporting timelines are metDraft annual program MLE budgets for scope of work defined by the MLE Strategy Leads to properly budget for planned MLE activities for all programs in the sub-region.

Oversee MLE expenditures as approved in the budget, and, routinely, check that actual expenditures vs allocated budget are within a sustainable rangeCoordinate the need assessment, recruitment and onboarding of MLE staff in the sub region in collaboration with the MLE leadership, HR Manager and the necessary representatives from program teams Manage country MLE team efforts ensuring compliance to and the high-quality implementation of all M&E activities and that they meet all set deliverablesWorking with Program and MLE teams, identify areas for capacity development, professional development and skill building and develop plans to address those areas for improvement for MLE teams within the sub-regionEstablish and maintain clear and comprehensive reporting templates and timelines to meet internal and external reporting needsSupport the development of MLE best practices within the organisation and facilitate lesson sharing across Evidence Action geographiesManage and contribute to innovative systems and tools to train staff as stipulated in the MLE staff training protocolOtherPerform any other monitoring, evaluation and learning duties as may be required and assigned by the supervisor to support the team's shared objectives.

Key Performance IndicatorsSurveys and other data collection assignments are designed collaboratively with MLE-SContinuous iteration and improvement of developed systems, protocols, procedures and sharing of relevant feedback to enhance quality trainingData collation vendors meet the data collection obligation as contractedTimely collection of monitoring data for all programs in the sub regionAll country programs collect and report data electronically on available systems e. g.

CTO, DHIS2Sustain and/or improve the quality of data collected for program monitoring and evaluationMaintenance of standards and best practices for survey roll out from design to training, data collection and reportingEfficient and effective management of budgetary resources with strict adherence to the finance policyMake learning resources available to program team for review and decision making after monitoring activitiesTimely submission of activity progress reports i. e.

every Monday of a new weekContinuous growth in team building, collaboration and leadership skills as evidenced by feedback from direct reports, supervisors, external stakeholders and other support teamsField Operation team members' professional development goals are met annually within reasonField Operation's teams have the right equipment and materials to conduct their activities and proper accountability is maintainedRequirementsMaster's degree in a relevant field with strong public health, development economics, statistics background; 7+ years of experience of M&E programs in the West and Central Africa region particularly ( Nigeria, Liberia and Cameroon)Strong technical skills and capacity, with at least 4 years of practical experience managing and working directly with large teams to implement data collection protocolsFluency "able to express oneself easily and articulately" writing and, readingProficiency in speaking in French and English language is a key requirement.

We encourage French speakers to apply, as their language skills are especially relevant to this role's nature and responsibilitiesDemonstrable experience working with teams in different countries to implement surveys, support program implementation and other data collection assignmentsExperience using electronic data collection platforms, specifically survey CTO Excellent communication and interpersonal skills. Willing to travel on short notice, to multitask, to work in ambiguity and to respond to instruction from multiple sources.

Naturally inquisitive and curious, detail-oriented and organised; Inspired by Evidence Action's mission to bring proven interventions to scale, improving the lives of millions;Working conditionsThis position will require coordinating closely with the M&E team members within the West and Central Africa region and global offices with varying time differences, languages and work culture. It also requires travel across country programs. Physical requirements: NoneDirect reports:

Country Field operations leads (ranging from Senior Associates to Associate Managers, MLE, Field Operations)Position Location This role will be based in either of the WCA countries that is (Nigeria or Cameroon) ( depending on the candidates nationality and work status)We are unable to sponsor or take over sponsorship of any employment visa at this time. Applicants must be legally authorized to work in Nigeria or Cameroon for roles based in these countries. BenefitsPrivate Health InsurancePension PlanPaid Time OffTraining & DevelopmentPerformance Bonus