Desktop Support Engineer

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT BUDAPEST, HUNGARY!Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. Client in 190+ countries6000+ Engineers200+ Enterprise ClientsWe foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!What You’ll Do: • Laptop/Desktop Repair and Resolution• Whole Unit Replacement, as needed• Diagnosis & resolution of COTS based application problems and conflict• Manual Imaging/re-imaging of the devices• System Fault verification and troubleshooting• Conference support (AV/VC Support) health check• Business application support• Respond to incidents• Provide smart-hands support• Rack and stack support, including the following: • Networking, firewall, server, storage, as well as In-rack UPS deviceRequirementsWhat you need: 1. Associate Degree in information technology, or related field (or equivalent experience). 2. Minimum of 3 years of IT Support experience. 3.

Excellent communication skills, interacting with AMD employees and contractors at any level. 4. Strong technical skills in supporting x86/x64 hardware platforms, Windows 10, MacOS, , and Android mobile OS. 5. Technical knowledge in network switching devices and firewalls, servers and storage subsystems. 6. Working knowledge of audio/video conferencing equipment. 7. Working knowledge of a range of diagnostic utilities and core applications, including PC diagnostics, SCCM, security endpoint protection software, MFA & VPN. 8. Experience working in an Active Directory environment including SCCM (SMS). 9. Experience working with 3rd party vendors in both support and contract areas. 10. Knowledge navigating 3rd party vendor applications ad websites. 11.

Fluency in Hungarian and EnglishWhy Join Us?At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Hungary and be at the forefront of IT support excellence!