Exciting Opportunity: German Customer Support in Greece with Relocation

Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Customer Support Representative in Greece, complete with a relocation package! This position is perfect for individuals who are looking to further their careers in customer service while immersing themselves in the beautiful and historically rich environment of Greece.Key ResponsibilitiesProvide outstanding support to German-speaking customers through various communication channels, including phone, email, and chatRespond to customer inquiries regarding products, services, and company policies promptly and accuratelyEffectively manage and resolve customer concerns and complaints to ensure high satisfaction levelsDocument all customer interactions meticulously in our CRM system for continuous quality improvementCollaborate with colleagues across departments to deliver holistic solutions to enhance customer experiencesKeep up to date with product knowledge, industry trends, and company offerings to provide informed supportRequirementsFluency in German (both spoken and written) is essential; proficiency in English is advantageousPrevious experience in customer service or support roles is highly preferredExcellent communication skills paired with a customer-focused attitudeStrong problem-solving abilities and a proactive approach to addressing customer needsFamiliarity with customer service software and CRM systems is a plusAbility to work well both independently and as part of a collaborative teamA willingness to relocate to Greece and embrace its vibrant culture and lifestyleBenefitsCompetitive Monthly SalaryFully Paid Relocation Package2 Extra Salaries Per YearFully Paid TrainingHealth InsuranceAnd Much More..