ARE YOU READY TO RISE WITH PTCL GROUPWith our unwavering #ReadyToRise mindset, we have been recognized as an award-winning Work Place in the Telecom and Technology sector in Pakistan. We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.
PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability. PTCL Group Vision & Values: With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values: Ā· Be ResilientĀ· Think BigĀ· Win Every BattleĀ· Value Success. IN THIS ROLE YOU WILLOversee and manage the lifecycle of Access domain O&M (Operations & Maintenance) contract renewals, including vetting contract drafts and ensuring timely signing and compliance.
ā¢ Monitor and report weekly on the status and progress of O&M support contracts, highlighting risks, delays, and escalations. ā¢ Participate in technical evaluations of vendor proposals and prepare comprehensive evaluation reports for procurement decisions. HOW CAN YOU EXPRESS YOUR TALENTParticipate in technical verification of the installed base under each O&M Level-III Support Contract, and finalize the BOQ for contract renewal by consolidating field team feedback and accounting for out-of-warranty and soon-to-expire inventory. Ensure effective vendor and stakeholder management, facilitating smooth implementation of contractual obligations and dispute resolution.
Conduct performance review meetings with vendors and regional teams; track action items and ensure follow-through. Support digital tools and portals for ticketing, complaint handling, and service issue resolution, ensuring timely response and escalation. WHAT YOU NEED TO BE SUCCESSFULQualification: Education : Masters, MBA - BS Electrical / Electronics / TelecomRelevant ExperienceCompetencies: Operations Management Communication & Stakeholder Management Contracts Management PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career. #ExpressYourTalent #ReadyToRise #TayyarHo
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