Executive Administrative Assistant

All resumes must be submitted in ENGLISH. Company Overview:We are a high-quality residential/commercial painting company, known for our reliability, attention to detail, and polished customer experience. As we continue to grow, we’re looking for a sharp, proactive Virtual Assistant to support our leadership team, streamline operations, and act as a front-line representative of our brand.Position Summary:The Bilingual Virtual Assistant(English & Spanish) is responsible for ensuring smooth day-to-day administrative and customer service operations within the business. This role supports the owner, sales, and production teams by managing communication, scheduling, documentation and CRM updates — allowing field teams to stay focused on delivering outstanding results.Key Responsibilities:Customer Service & CommunicationAnswer phone calls, emails, and online inquiries in a friendly, professional mannerGather initial project information, qualify leads, and schedule estimatesCommunicate prep instructions and next steps to customersFollow up on estimates, proposals, and pending approvalsAdministrative SupportManage calendars for owner, sales reps, and production schedulingMaintain and update CRM with new leads, jobs, client info, and notesAssist with invoicing, purchase orders, and vendor communicationPrepare contracts, touch-up forms, and completion certificates as neededOperations SupportCoordinate logistics between estimators, crew leaders, and customersMonitor material orders and confirm colors and specsManage review requests, social media messages, and reputation platformsCompile reports on leads, win rates, job progress, and client feedbackAssist with job costingQualifications:3+ years experience as a VA, customer service rep, project coordinator or office manager (construction/home services industry preferred)Excellent written and verbal communication skillsStrong organizational skills with high attention to detailTech-savvy — experienced with CRM systems (Jobber, DripJobs, Buildertrend, etc.), Google Workspace, MS OfficeAbility to juggle multiple tasks, prioritize, and work independentlyProfessional, calm under pressure, and solution-orientedThis is a 100% Remote job$7-$8 an hourUS time zone