Executive Assistant

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doWe are looking for a strategic, proactive, organized, conscientious, flexible, and people-driven Executive Assistant, to support our India Site Leader and VP of Product Development, and broader organization. You will assume a wide range of internal, day-to-day responsibilities as well as external customer and partner facing tasks, all of which will require coordination, prioritization, confidentiality, and a high EQ. Using your exceptional strategic and critical thinking skills, as well as your focused multitasking capabilities, you will effectively and independently help to manage the executive’s time, while proactively future-planning, in order to make the team as efficient as possible and ensure smooth day-to-day business operations for the broader organization.This position is an individual contributor role reporting to India Site Leader and VP of Product Development.ResponsibilityPerform administrative tasks including but not limited to: calendar management; preparing meeting materials, presentations and other collateralArrange international and domestic travel and moreAttend and participate in staff meetings, and other business meetings, as needed, to build an understanding of the ‘Sign’ function, the DocuSign Agreement Cloud and the Business in general, in order to more effectively and proactively manage prioritiesTake on, plan for, and implement small-to-medium-sized projects including but not limited to: owning staff meeting agendas, content and follow-up itemsLiaise with program management and talent acquisition to track and execute against hiring plans; space and business planningInterface with the field and customer support teams to effectively triage and delegate incoming product and customer issues to ensure effective and timely resolutionArrange and coordinate medium-to-large onsite/offsite/virtual meetings, liaising with other departments as needed for event execution support, while helping to drive agenda, content, speakers, and follow-up itemsArrange and coordinate logistics for customer meetings, conferences, and other events as necessary including both internal and external participantsConduct new vendor and purchasing requests, as needed, following through to ensure prompt processing, approvals, and paymentsBuild and maintain cross-functional and cross-company relationships and leverage such relationships to execute all tasks efficiently and with the best interest of the department, company, and customers in mindAct as back-up to other Executive and Administrative Assistants in the Product Development organization as neededPerform other administrative related functions, delegated, or assignedSupport additional site-related HR operations until the entity is set up: including onboarding/offboarding processes, Coordinate and facilitate employee programs. Assist with recruitment processes, such as job posting, candidate screening, and interview coordination. Ensure compliance with employment laws and regulationsOversee day-to-day office operations, including facilities management, supplies inventory, and vendor managementCoordinate office maintenance and repairs, liaising with building management as necessaryMaintain office policies and procedures, ensuring a safe and efficient work environmentPlan and coordinate office events, team-building activities, and employee recognition initiativesHandle office budgets and expensesJob DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic3+ years of administrative assistant work supporting VP-level executives or higherBachelor’s degree or equivalent experiencePreferred5+ years of experience assisting multiple executives in a Technology or R&D departmentProven experience as an Executive Assistant, HR Coordinator, or similar role, preferably in a fast-paced environmentExcellent organizational and time management skills, with the ability to prioritize tasks effectivelyThrive in an unstructured environment with minimal directionAble to handle multiple executives with different working stylesExperience working at a rapidly growing companyExperience and demonstrated success managing multiple priorities while working in remote environments and/or with remote executivesStrong computer and software skills (Google apps, Zoom, Concur, Microsoft Outlook, Word, Excel, and PowerPoint)Excellent organization, attention to detail and able to context switch between tasks and topicsHigh level of integrityExcellent interpersonal skillsPassion, adaptability, and ability to navigate ambiguity and take action accordinglyLife at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.Applicant and Candidate Privacy Notice