Executive, Digital Content & Process Management

Be a part of something BIG!As a Executive, Digital Content & Process Management, you are responsible to ensure smooth configuration, publishing, and operational excellence across Singtel’s consumer digital platforms – including Singtel.com, My Singtel App, GOMO, Hi App, and key enablers such as Payments, Identity and Notifications.Make An Impact ByConfigure and update digital content, campaigns, and offers using Content Management Systems (CMS) across Singtel digital platformsExecute time-critical web and app content changes (e.g., banners, product cards, buyflow journeys) according to business and marketing schedulesEnsure consistency, accuracy, and compliance with brand, UX, and regulatory standards across all configurationsPerform quality checks (sanity testing) on configurations before and after deployment to ensure error-free customer experienceDocument configuration steps and maintain versioning/records for audit and traceabilityOperations Support & Incident HandlingProvide operational support for live configurations, including timely execution of urgent change requestsAssist in triaging and resolving content/configuration-related incidents in collaboration with Singapore onshore teams, Production Support, and ITContribute to continuous improvement initiatives, streamlining configuration processes and identifying automation opportunities Skills For SuccessDegree graduate in IT, Digital Media or CommunicationsMinimum 2 years working experience in web configurationFresh graduates with strong interest in digital/web operations are encouraged to applStrong attention to detail with ability to execute tasks with precision and accuracGood understanding of digital content lifecycle, SEO principles, and publishing processesComfortable working in a fast-paced 24/7 digital environment with cross-functional stakeholderWillingness to work occasional weekend morning or midnight shifts Your Career Growth Starts Here. Apply Now!