Executive, Sales - Events

About UsAt Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we offer, promising a vibrant, energetic workplace that's as dynamic as the experiences we provide for our guests.Imagine a career where luxury and ambition intersect—this is the opportunity that awaits at Aldar Hospitality's Leisure Cluster. Our prestigious properties, including the exclusive Saadiyat Beach Club, Kai Beach, Mamsha Beach and Aldar Marinas are not only landmarks of luxury but also beacons for career growth and excellence. We're in the business of creating career- defining moments for our team, by fostering an environment that celebrates diversity and innovation. As we sculpt the future of hospitality, we invite you to bring your unique talents to our collective table, where every role is integral to our five-star guest experience and to your professional development.At Aldar Hospitality, we are more than a team; we are a mosaic of cultures, united in our mission to deliver extraordinary guest experiences. With over, With over 3000 professionals and 75 nationalities across our hotels and leisure assets we celebrate diversity as the key to our vibrant and innovative community. Join us and be part of a culture where every connection is an opportunity to thrive, and every encounter is a step towards excellence in hospitality.For more information about our extensive portfolio of hotels and leisure destinations check out our website at https://aldarhospitality.com/About the JobTo achieve the smooth running of the sales & marketing department as well as assisting with admin related tasks pertaining to groups and events. The events executive performs general office duties to support sales, meeting and catering events team e.g. filing, sending emails, typing, copying, loading special or negotiated rates on to the property management system and maintaining customer and company profiles. This individual will also assist the events team in drawing up proposals where required, pulling out reports.Main Duties & Responsibilities:Assist in selling catering services and banquet facilities as directed by the Cluster Manager, Catering Sales.Answer telephone and respond to caller inquiries in a pleasant manner.Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.Provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and performing clerical functions.Instrumental in assisting with sales & catering events reports, new business generation, market intelligence and overall administrative support.Manage and maintain manager’s schedules, appointments, and travel arrangements.Arrange and co-ordinate meetings, events, and any appointments.Coordinates necessary arrangements with vendors relating to sales.File and retrieve documents and reference materials.Ensure the adequacy of sales-related equipment or material are always available.Assist sales team by managing schedules, filing important documents, and communicating relevant information. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and packages, promotions, entertainment, restaurants etc.)Prepare sales-related documents throughout the sales process (e.g., updating events tracker daily, properly blocking all leads in the opera system, qualifying leads, sending proposals and payment link, support invoicing in coordination with the finance department, issuing contracts, completing necessary sales forms, properly applying for all event permits, banquet event orders, etc. on time accurately)Gather materials and assemble information packages (e.g. event signage, menus, brochures, events and promotional materials, sales demo kit, welcome kit, souvenir etc.).Monitor, screen, respond to and distribute incoming communications.Design, upload, extract and maintain customer databases and events trackerEnsures all documents produced by the sales department (i.e. BEO’s, contracts, proposals, invoices, payments) are completed accurately and on time.Respond to complaints from customers and give after-sales support when requested.Assist in coordinating with external vendors, event execution and logistics, ensuring all setups meet client requirements and brand standards.Provide on-site support during events to ensure smooth execution and address any last-minute client or operational needs.Collaborate with internal teams (F&B, kitchen, Engineering and housekeeping) to ensure seamless event operations and guest satisfaction.Assist the guests on their site visits and venue inspections to showcase event spaces and discuss requirements.Perform extra duties as requested Others: Performs other duties as assigned to meet business needs.Protect company tools, equipment, machines or other assets in accordance with company policies and procedures. Maintain a high standard of personal appearance and hygiene as per hotel grooming standards at all times.Comply with the hotels Environmental and Occupational Health and Safety procedures at all times.Carry out your role in a safe and environmentally friendly way, protecting the health and safety of both colleagues and guests, the hotel equipment, as well as contributing to protecting the environment. Project at all times a positive “can do” attitude.Attend and contribute to meetings, department and hotel training, and other scheduled activities.About youBachelor’s degree in Business, Marketing, Hospitality, or related field (preferred)1–3 years of sales experience (experience in events/hospitality preferred)Strong communication, negotiation, and presentation skillsExcellent interpersonal and relationship-building skillsAbility to work under pressure and meet deadlinesProficiency in MS Office and CRM softwareSelf-motivated, target-driven, and customer-focusedAbout the BenefitsWe offer a competitive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer attractive benefits, leave, flights home and health insurance package, accommodation, life insurance, and tips as well as exciting learning and development and career progression opportunities.Equal Opportunity StatementAldar is an equal-opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.