Executive, Underwriting

Etiqa Life Insurance (Cambodia) PLC., a member of Maybank Group, is a leading ASEAN insurer with presence in Cambodia, Malaysia, Singapore, Indonesia, and Philippines. We are looking for potential and ambitious candidates as Executive, Underwriting:Role PurposeThe Executive, Underwriting is responsible for evaluating life insurance applications by assessing medical, financial, and occupational risks according to company guidelines and re-insurer treaties. The role ensures high-quality risk assessment, timely case processing, and compliance with internal SOPs to support business growth and service excellence.⸻Key Responsibilities1. Risk Assessment & Decision MakingEvaluate life insurance applications in accordance with underwriting guidelines, reinsurance treaties, and internal SOPs.Assess medical reports, financial documents, occupational risks, and lifestyle factors to determine appropriate underwriting decisions.Identify high-risk or complex cases and escalate to senior underwriters or reinsurers when required.Recommend Standard, Substandard, Postpone, or Declined decisions with proper justification.2. Case Management & Turnaround TimeManage daily case queues to ensure timely processing and adherence to agreed TAT.Coordinate with sales, branch offices, and customer service teams to obtain missing documents or clarifications.Manage in medical examination process, including make an appointment and follow up for medical checkup result with panel clinics, and diagnostic centers for medical requirements.3. Operational ComplianceEnsure all decisions comply with regulatory requirements, AML/CFT guidelines, and internal governance.Maintain accurate and complete underwriting documentation in LifeAsia / internal systems.Support periodic audits, quality checks, and reporting activities.4. Customer & Stakeholder EngagementProvide clear communication to sales and customer-facing teams regarding underwriting decisions and requirements.Support training or briefing sessions for sales channels on underwriting guidelines and common application errors.Collaborate with New Business, Sales teams, and Claims teams and other cross function team to improve end-to-end workflow.Support in on boarding process of new panel clinic or hospitals and bill settlement process of medical fee to panel clinic/hospital.5. Continuous ImprovementHighlight operational gaps and propose process improvements to enhance efficiency and accuracy.Contribute to digital underwriting initiatives, automation projects, and rule enhancements.Participate in knowledge-sharing, SOP updates, and underwriting guideline reviews.⸻Required QualificationsEducation & ExperienceBachelor’s degree in Medicine, Nursing, Pharmacy, Biological Sciences, Public Health, or related fields.1–3 years of experience in life underwriting, medical review, or healthcare industry preferred.Experience in insurance operations, medical claims, or actuarial support is an advantage.Technical SkillsGood understanding of medical terminology, clinical risk factors, and diagnostic tests.Familiar with underwriting guidelines (e.g., Hannover Re hr Ascent).Knowledge of insurance systems such as LifeAsia (Is a plus).Strong analytical and decision-making skills.Soft SkillsHigh attention to detail and accuracy.Strong communication skills with ability to explain technical decisions clearly.Good time management and ability to work under pressure.Team player with a proactive and responsible working attitude.⸻Benefits:Professional development opportunities including underwriting training and certification (LOMA, ALU).Dynamic and supportive working environment.Opportunities to participate in digital transformation projects in underwriting and operations.Staff and Spouse Healthcare and Personal Accident InsuranceAnnual training/exchange program at headquarter based at Kuala LumpurAnnul Bonus, NSSF, Annual Leave, Seniority Payment, Instant Recognition Award and Reward, and others required by law.How to Apply:Interested candidates, please send your updated CV (with current Photo) to jobs@etiga.com.kh or submit the hard copy at our office, Etiqa Life Insurance (Cambodia) PIc., Level 8, Maybank Tower, No.43, Preah Norodom Boulevard, Sangkat Phsar Thmey3, Khan Daun Penh, Phnom Penh, Cambodia.More information, please kindly contact Human Capital Department with Phone Number 089 43 33 90.