Expert Crew Control (80-100%, all genders)

Join Crew Control and help orchestrate crew rosters for cabin and cockpit crews—from the moment rosters are published right up to flight day. As part of a 30-strong team, with state-of-the-art crew management tools, you’ll monitor, analyze and proactively resolve roster challenges around the clock in dynamic 24/7 operation.Start: January 01, 2026 or upon agreementYou may apply in English or GermanTasksOur mission: the right crew on the right aircraft at the right time.We seek a flexible, resilient team player with strong interpersonal and analytical skills, confident in interpreting duty rules and making data-based decisions in a dynamic environment.Continuously monitor all SWISS flights to ensure crew resources are used efficiently and in compliance with legal and contractual requirementsAssign standby crews and communicate roster changes promptlyFoster strong cooperation with crew members, line and fleet management, and colleaguesOversee crew training and coordinate necessary reassignments within the roster periodHandle crew inquiries regarding rosters, flight time limitations, and travel documents, ensuring proper updates in crew management systemsAnalyze system performance and provide feedback to responsible stakeholders and system providersContribute to departmental and cross-functional projects as requiredBenefitsFlexible workhours and part-time working modelsCompany health managementDiversity programmesSubsidized parking or public transport13th monthly salaryDiscounts25 days of annual vacationAttractive company pension schemePaid maternity and paternity leaveFlight benefitsRequirementsCompleted vocational training or academic degree with at least three years of professional experience, ideally in airline operations or the aviation industryStrong verbal and written communication skillsAbility to manage complex and unpredictable situations under pressureAnalytical mindset with creative problem-solving abilitiesConfident decision-maker with a proactive, hands-on attitudeStrong organizational skills and the ability to prioritize under tight deadlinesProficient in using the MS Office suiteHigh level of commitment and flexibility, with readiness to work in a 24-hour shift operation (initially between 05:00 and 23:00; later including occasional night shifts)Fluency in German and English, both spoken and writtenFor any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.ContactViktoria Schwarzrecruiting.services@swiss.com