EXPERT OPERATIONS MANAGER E-MOBILITY (IT)

Job DescriptionCandidate key responsibilities: Provide technical support in order to maximize charging stations uptime. Debug systems and perform remote diagnostics on field failures by implementing the procedures for anomaly management within the agreed contractual SLAs, acting remotely or, when necessary, engaging contractors for on-site activities. Coordinate onsite root cause analysis, service, repair, and maintenance actions. Plan and supervise both scheduled and corrective maintenance activities, verifying their outcomes. Ordering and handling of spare parts with external suppliers. Support in developing processes, documentation, and diagnostic knowledge for standard service actions. Work closely with engineering and operations central team to ensure new issues are efficiently investigated and that corrective measures are implemented. Provide on-call availability for second-level support. Travel in Milan HQ or German office when required for internal workshops or regional meetings. Candidate Qualifications And Skills Technical degree in Electrical Engineering. 3–5 years of experience as a field service technician, ideally with similar industry. Knowledge of MV and LV electrical systems management and key HSE topics related to maintenance activities. Ability to read and interpret electrical diagrams within the context of an MV or LV site electrical plan. Willingness to travel regularly – sometimes on short notice and for extended periods – with a proactive and solutions-oriented mindset, and hold a valid driver’s license. Availability for off-hours calls and assignments. Strong communication and collaboration skills with external partners. Fluency in German and English (written and spoken); Italian language would be a plus. Strong self-management skills with excellent organizational and documentation abilities. Proven ability to manage multiple tasks and challenges simultaneously Familiarity with IT, Telco, infrastructure monitoring, or e-mobility technologies is highly valued. Skilled in presentations, reporting, and using Microsoft Office. What We OfferIf you are interested to join our team, we can offer a challenging opportunity in one of the most ambitious EV charging network developments within DAT area. This opportunity would allow you to: To be part of a dynamic team of skilled EV experts, a highly qualified team capable of transferring widespread skills of various kinds in the short term in order to become an expert in e-mobility. Work on diverse, unique, and challenging projects. Interact with several international actors, with a high degree of interdisciplinarity. Learn opportunities designed to enhance the practical skills and business knowledges. Contribute to a more sustainable future and world thanks to an unique opportunity to make an impact on daily mobiliy. Competitive market salary and company car, also for private use.