Export Sales Specialist

Company Description The Jokey Group is a renowned company in the plastics processing industry with 55 years of expertise in plastic injection molding and customer-oriented service. Headquartered in Wipperfürth, Germany, Jokey Group operates 14 plants in 11 countries and employs 2,100 people. Supplying customers in around 80 countries, Jokey Group is recognized for its high-quality products in technical plastic parts and bathroom furniture. Managed by the second and third generations of the Kemmerich family, Jokey Group continues to lead in innovation and customer satisfaction. Role Description This is a full-time on-site role for a Sales Support Specialist located in Cairo, Egypt. The Sales Support Specialist will be responsible for assisting the sales team with daily operations, ensuring customer satisfaction through exceptional customer service, and handling communication with clients. The role includes analyzing sales data, managing customer accounts, and facilitating smooth sales operations to enhance overall efficiency. Qualifications Strong Analytical SkillsCustomer Service and Customer Satisfaction skillsEffective Communication skillsExperience in Sales OperationsAbility to work on-site in Cairo, EgyptBachelor's degree in Business Administration, Marketing, or related field is preferredProficiency in Microsoft Office Suite, especially ExcelFluency in English and ArabicPrevious experience in a similar role within the plastics or manufacturing industry is a plus