Facilities Engineering Manager

Position Summary:The Building Communication & IoT Systems Maintenance Manager is responsible for the maintenance, performance, and continuous improvement of all communication and IoT-based building systems across high-end real estate and luxury retail properties. The role ensures seamless operation of modern building technologies to support safety, security, operational efficiency, and premium customer experience.Key Responsibilities:System Maintenance & OperationsManage the upkeep and reliability of all communication and smart building systems, including:Public Address (PA) SystemsIntercom & Video IntercomCCTV & Video Analytics SystemsAccess Control (card, biometric, mobile)Fire Alarm Communication InterfacesBuilding Management System (BMS) and AutomationIoT-based sensors (e.g., air quality, temperature, occupancy, lighting)Smart Energy Meters and IoT-integrated utility monitoringConduct routine preventive maintenance and diagnostics to minimize downtime.Troubleshoot and resolve system alerts and malfunctions in a timely manner.IoT & Smart Building Technology IntegrationOversee the deployment and integration of IoT devices with existing building systems.Collaborate with IT and smart building vendors to maintain secure and reliable connectivity.Analyze data from IoT devices to improve energy efficiency, predictive maintenance, and tenant comfort.Ensure IoT systems are scalable, secure, and future-ready.Project & Vendor CoordinationSupervise contractors and vendors for system installations, upgrades, and integration projects.Ensure all work adheres to high-quality standards, especially for luxury property aesthetics and operations.Review system design proposals to ensure compatibility with existing infrastructure.Compliance, Safety & DocumentationEnsure compliance with local building codes, safety regulations, and industry best practices.Maintain complete documentation for all systems, configurations, licenses, and service records.Team Leadership & TrainingLead and develop a team of technical engineers and support staff.Provide training for internal staff and tenants on system usage, safety protocols, and emergency procedures.Budgeting & ReportingManage maintenance budgets and resource allocation.Prepare performance reports, incident logs, and system analytics dashboards for management.Qualifications & Requirements:Bachelor's degree in Electrical Engineering, Telecommunications, Electronics, IT, or related field.Minimum 7 years of experience in communication systems, IoT technology, or smart building maintenance; 3 years in a managerial role.Proven experience working in luxury commercial, hospitality, or retail properties.Strong understanding of IoT platforms, protocols (e.g., MQTT, BACnet, Modbus), and device integration.Knowledge of cybersecurity principles related to building systems and IoT infrastructure.Experience with BMS, ELV systems, or smart energy management tools.Strong leadership, analytical, and communication skills.