Facilities Operative (Retail Assistant) Royal Gwent Hospital

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob OverviewAneurin Bevan University Health Board has an exciting opportunity to join our Facilities team at the Royal Gwent Hospital as a Facilities Operative working within Catering & Retail Services.We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.Previous experience is desirable but not essential as full training will be given. There are 2 posts available with the following hours:-Post 1 - 18.5 hrs to be worked 09:00 - 14:00 over 3 shifts per week and 16:00 - 19:30 over 1 shift per weekPost 2 - 21.5 hrs to be worked 07:00 - 14:00 over 1 shift per week and 12:00 - 20:00 over 2 shifts per weekMain duties of the jobThe main duties involve, predominantly working within the main kitchen.  The role will include food preparation and service, cleaning; moving, storing and recording stock.The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters.  The post holders will be required to work across shift patterns over 7 days a week.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.Working for our organisationAneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.ExperienceDesirable criteriaExperience of working in a customer focused environmentExperience of undertaking a facilities role.Knowledge & TrainingEssential criteriaGood basic educationLevel 2 Food Safety or requirement to attainWillingness to undertake accredited & mandatory training relevant to the roleDesirable criteriaBasic IT skillsSpoken or written Welsh languageNVQ level 1/2 in Facilities Services and/or Customer ServicesPersonal AttribuesEssential criteriaExcellent communication skillsKeen to develop knowledge and skills to support their rolePleasant, caring and polite mannerMotivatedAble to work flexiblyAble to work autonomously without direct supervisionAble to recognise own limitations and seek support & guidance when requiredTeam PlayerGood organisational skillsDependable with good time management skillsAble to give a positive impression of yourself and the organisation