THE/STUDIO

Fashion Designer (Account Manager / Account Executive)

Posted: 20 hours ago

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Job Description

Use your design background to drive global business.At THE/STUDIO, we’ve found that the most successful business leads aren't just great communicators—they’re people who actually understand how products are made.We are looking for Fashion Designers who are ready to transition into high-impact, customer-facing roles. Whether your strength lies in building long-term relationships (Account Management), chasing new leads (Outbound Sales), or converting high-intent interest (Inbound Sales), we have a seat for you.Why you? You understand tech packs, materials, and the creative process. That knowledge makes you a massive asset to our clients. Instead of just "selling," you’ll be consulting and solving problems for brands globally.The EssentialsBackground: Fashion or Product Design (Degree or 2+ years experience).Ambition: A clear desire to move into a commercial, results-driven role.Environment: Comfortable in a fast-paced, fully remote team (Must be comfortable working during US hours).Mindset: You care about the "how" and "why" behind the business.Roles we are hiring for:Customer Success (Account Management)Account Executive (Outbound)Inside Sales (Inbound)More information below.Location: Fully Remote (US Business Hours)Role Type: Sales / Account Management / OperationsAbout the RoleAt THE/STUDIO, we are disrupting the manufacturing industry by bridging the gap between design and supply chain. We’ve discovered that individuals with a background in Fashion Design possess a "technical empathy" that makes them incredible business partners for our clients.We Are Looking For Design-trained Professionals To Join Our Commercial Team. Based On Your Personality And Strengths, We Will "stream" You Into One Of Three Core FunctionsCustomer Success Manager (Account Management): You are the long-term partner for our existing clients. You’ll manage the post-sales lifecycle, ensuring project success, driving retention, and identifying opportunities for account growth and upselling.Account Executive: You are a high-level "Closer." You will manage a pipeline of qualified e-commerce leads, using your industry expertise to pitch THE/STUDIO’s value proposition and convert large-scale opportunities into active partnerships.Inside Sales Representative (Sr. Creative Specialist): You are the bridge between a lead and a product. You will handle inbound inquiries, acting as a technical consultant to help customers refine their creative concepts and navigate the production process to finalize their first orders.What You’ll DoConsultative Strategy: Use your knowledge of garment construction and materials to provide expert advice, ensuring client designs are production-ready.Creative Problem Solving: Navigate manufacturing complexities by translating vague creative visions into actionable, high-quality production orders.Pipeline & Portfolio Management: Manage a high volume of interactions, whether it’s closing new business or nurturing a book of existing accounts, within our CRM.Revenue Impact: Directly influence company growth by hitting KPIs related to conversion rates, order value, and client lifetime value.Who You AreThe "Business-Minded Creative": You love fashion, but you find the business of fashion (margins, logistics, and scalability) just as exciting as the aesthetic.Technical Translator: You can look at a tech pack or a sketch and immediately explain the operational requirements to a client.Resilient & High-Agency: You thrive in a fast-paced, remote environment where you are expected to take ownership of your desk and hit targets.Expert Communicator: You possess the "Sales DNA" required to persuade and lead a customer, backed by the credibility of a design background.RequirementsEducation: Degree in Fashion Design, Product Design, or a related creative field.Technical Literacy: Ability to understand design files, tech packs, and manufacturing specs.Communication: Native or professional-level English fluency with a confident "consultative" tone.Alignment: Availability to work consistently during US Business Hours (EST/PST).Experience: Previous experience in sales, retail, or a customer-facing role is highly preferred.💡THE/STUDIO’s Company ValuesIntellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite rightSelf-motivated with a meaningful reason to deliver excellenceGood communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote teamRadical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicableOperates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environmentNatural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand themResults-driven - focuses on achieving and exceeding measurable objectives🔎 Our Typical Hiring ProcessSubmit an application. IMPORTANT: Please submit your resume/CV in EnglishComplete the video questionInitial InterviewHiring Manager InterviewAssessment/Case StudyFinal InterviewReference CheckNote that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

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