(FCC) Fault Coordination Center Operator

Introduction To The RoleAbout the job (FCC) Fault Coordination Center OperatorFault Coordination Center (FCC) is the mixed hardware, software and human complex deployed and operated by BP in BP locations to enable centralized operations critical telecommunications systems condition monitoring, alarm analysis and management, support to onsite personnel in case resolution and management of routine work management and activity planning tasks for BP offshore and onshore assets.The Fault Coordination Center is a designated area Xazar Center BP office, equipment with the essential hardware and software, allowing remote condition monitoring of operations critical telecommunication systems in BP sites.Where the remote monitoring is not possible, the alternative means of information gathering are in place, e.g. morning calls with telecom technicians on remote sites.What youll do?Execute alarm monitoring, alarm correlation, enabling the initial extended information gathering and further analysis to correctly manage response and resolution planning. Acts as the subject matter expert and source of the best technical practices for onsite telecom technicians during their routine daily duties and within the agreed framework. Have deep, advanced knowledge of telecommunication infrastructure design functional specification and operations method of various telecommunication systems common for offshore drilling and production platforms. Is expected to possess the expertise in overall telecommunication infrastructure operations, as well as activity participate in technical troubleshooting and activity planning activities. Is responsible for having the deep level in understanding of BP work processes essential to maintain and modify telecommunication infrastructure in BP operated sites.Must to haveHard SkillsProvide front-line support to telecom technicians at BP-defined remote sites. Perform initial troubleshooting, involve maintenance support, other contractors, and subject matter expertise; coordinate remedial activities and follow up on resolution plans. Monitor, register, and communicate alarms and faults in BPs telecommunication systems. Prepare periodic reports on key performance indicators for preventive maintenance and break-fix activities as requested by BP representative. Prepare trend and gap analysis based on information about registered faults and critical spare parts availability. Ensure integrity of information about telecom assets, components, and support groups in applicable BP work management systems. Act as a facilitator of the interface between site telecom technicians and other BP teams.Personnel Responsibilities Track materials moving to and from BP-operated and BP-contracted sites for BP equipment. Review and coordinate spare parts availability on worksites at intervals set by BP. Work closely with BP activity integration to arrange mobilization to worksites for maintenance and breakdown visits where applicable. Build a schedule for maintenance campaigns across sites and ensure its integration with BP activity plans for assets. Support remote sites by ensuring safe, timely, and quality execution of identified maintenance. Ensure common working procedures established on sites. Perform peer reviews for BP telecom operations and maintenance procedures when required. Work closely, as defined by BP representative, with other contractors on telecom maintenance to track and ensure that any maintenance activities and issues are monitored and followed. Support BP telecommunication projects, upgrades, and modifications across AGT region. Provide technical support/coaching to telecom technicians on BP worksites and review training demands to meet operating and safety disciplines. Initiate and coordinate assigned technical and maintenance Management of Change tickets. Perform BP engineering data and documentation upon BP representative request.Technical Responsibilities Installation, commissioning, maintenance, fault finding, configuration, and adjustment of various Telecoms and Network systems, including: CCTV GPS Time code distribution LOS NMS Satellite Emergency Phones Master Intercom Voice Recorder Structured Cabling systems Develop detailed engineering drawings, troubleshooting plans, and procedures based on vendor manuals and remote support from OEM. Complete detailed performance tests of various Telecoms and Network systems using special test tools. Demonstrate solid knowledge of legacy and current communication protocols utilized by CCTV, time code distribution, Line-of-Sight, and Network Monitoring Systems. Utilize advanced troubleshooting and fault-finding skills in RF equipment. Develop detailed installation, maintenance, commissioning, and fault-finding procedures. Utilize experience in digital work management and change management systems.Qualifications Required Degree in Telecommunication area. 7+ years of recent experience in relevant area. Experience in installation, configuration, commissioning maintenance and fault finding of various Telecommunication systems. Strong English language skills. Experience in the role of offshore telecommunication specialist. Experience in remote sites activity planning and execution. Experience in the creation and modification of engineering drawings and work packages.Work Location:Defined working office with 8/5 approach (8 hours 5 days per week)Shall be ready to travel to BP operated or contracted by BP remote locations once required. The length of a single WORK shift on BPS hydrocarbon-live sites is defined as 12 hours. The length of a single WORK shift on BPS non-hydrocarbon-live sites and offices is defined as 8 hours.