Federal Financial Aid Eligibility Coordinator

Job Title: Federal Financial Aid Eligibility CoordinatorLocation: Georgia Gwinnett CollegeRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 288868About UsSince our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.Job SummaryThe Federal Financial Aid Eligibility Coordinator has the primary responsibility for the verification and Administers the SAP Appeal program by accepting, processing and responding to student appeals. The Federal Financial Aid Eligibility Coordinator evaluates financial aid applications for eligibility and evaluates aid packages while ensuring the Institution is compliant with federal, state, and institutional regulations and policies. Works in conjunction with Shared Services Center (SSC).The Federal Financial Aid Eligibility Coordinator plays a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. The incumbent participates in divisional activities as a member of the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes for the individual in this position.ResponsibilitiesConducts direct communication to student and or parent needed during the verification of applicant data. Notifies applicants of additional documents needed. Submits documentation to SSC to resolve any conflicting information.Works collaboratively with the Assistant Director of Processing and the Assistant Director of Compliance to serve as a liaison with Campus Logic to develop new or alter existing forms. Troubleshoot and open tickets with the Campus Logic helpdesk.Provides documentation to SSC to resolve all SAR C Flag, unofficial ISIRs and other eligibility issues. Evaluates all citizenship documentation and makes a determination of eligibility. Coordinates the submission of documents through the DHS SAVE system.Administers the SAP Appeal program by accepting, processing and responding to student appeal inquiries. Preparing and presenting appeals to the SAP Appeals Committee and notifying students of the appeal status. Engage campus partners to educate/train which promotes optimal advising of students.Processes and notifies students of financial aid eligibility for incoming and continuing transfer and/or study abroad students.Serves as a member of various committees in the office and on campus. This person is a member of the processing team within the financial aid office with expectations of participating in decisions related to processing schedules, process improvements and the policies related to verification and student eligibility.Assist the Customer Service team with student traffic during peak time periods. In addition participate in Housing Move-In days, Grizzly Orientation, Preview Days and other campus events.Serve as a backup to other members of the Processing Team.Other duties as assigned.Required Qualifications4 Year / Bachelor's DegreeAt least one year of Financial Aid ExperiencePreferred QualificationsThree years of financial aid experience with knowledge of rules and regulations as they pertain to Federal Title IV fundingKnowledge of Banner and federal systemsKnowledge of Campus Logic Student FormsNASFAA Core in Verification, Application Process, Satisfactory Academic Progress and Student EligibilityProposed Salary38,300 - 45,900Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.Knowledge, Skills, & AbilitiesEffective task and time management abilitiesAbility to manage multiple projects to meet deadlinesStrong analytical and problem solving skillsCommitment to collaborative planning and teamworkDependable attendanceAbility to maintain confidentialityAbility to effectively communicate complex ideas to various stakeholders (students, parents, colleagues, etc)USG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Conditions of EmploymentHiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.Equal Employment OpportunityGeorgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.Background CheckPosition of Trust + EducationOther InformationDue to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.