Field Service Engineer

Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.ResponsibilitiesMake an impact Step into an important role at Swisslog as a Field Service Engineer. In this position, your technical skills and customer focus will help ensure the performance and reliability of advanced automated material handling systems at customer site. This position is at a fixed customer site located in Våler. You will together with one colleague be fully responsible for the customer with the support from your leader and extended team. This is not just a hands-on technical job. It is a chance to become a trusted partner to our customers and a key part of our Customer Service team. You will work independently, take ownership of your tasks, and contribute to a company that values initiative, collaboration, and continuous improvement. You will make sure customer system operation is always kept to the maximum, ensuring adherence to all the relevant instructions and technical standards. You will act as Swisslog’s public face, maintaining strong customer relationships and planning service activities in close collaboration with the customer to ensure high satisfaction and system uptime. You will identify opportunities for system improvements and upgrades and communicate these to relevant stakeholders within Swisslog. You understand the importance of Health and Safety regulations and make sure you always conduct your work in a safe matter. You will also be part of the preparedness group and support with acute incidents that cannot be amended remotely by our other support teams within Controls and Software.Application RequirementsWhat you need to succeed We’re looking for a skilled and motivated professional who thrives in a dynamic, hands-on environment.Several years of experience as a service technician, preferably within electronics or automationGood technical knowledge in areas like electronics, control systems, mechanics, or pneumaticsA technical degree or vocational certificate in a relevant fieldStrong troubleshooting skills and a methodical approach to solving problemsExperience with documentation and reportingConfidence using different computer systems and handling administrative taskA valid driver’s licensePhysical readiness and comfort working at heightsYou are fluent in English and in any Scandinavian language, both spoken and written. Our promise to youSwisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that’s united by passion and driven by the OneSwisslog team spirit.About SwisslogSwisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.Join the journey!If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.We´re looking forward to receiving your application!