Field Service Technician

Company Description Established in 1993, CTS Arabia now aquired by THalz company provides the Telecom and Data-communication industry with world-class testing, commissioning, and monitoring products from leading manufacturers. CTS Arabia is a re-seller of Sumitumo,DeviserTek,and Viavi, offering comprehensive test solutions for various networks including cable, wireless, fiber optics, and telecommunications. CTS Arabia is also a reputable rental supplier, offers qualified training for test equipment, and provides maintenance services. The CTS Arabia team is dedicated to ensuring fantastic customer satisfaction through excellent product delivery. Role Description This is a full-time country wide on the road remote role for a Field Service Technician. The Field Service Technician will be responsible for installing, maintaining, and repairing telecommunications and data network equipment. Day-to-day tasks include troubleshooting and resolving technical issues, conducting tests and inspections, maintaining accurate records, and providing customer support. The technician will also train customers on the proper use of equipment and ensure all work meets regulatory and company standards. Qualifications Experience in installing, maintaining, and repairing telecommunications and data network equipmentProficiency in troubleshooting and resolving technical issuesSkills in conducting tests and inspections of equipmentAbility to provide customer support and trainingStrong communication and interpersonal skillsAbility to maintain accurate records and documentationRemote working skills and the ability to work independentlyExperience with test equipment from Sumitumo, DeviserTek, fluke, Viavi is a plus. Relevant certifications in the telecommunications field are preferred