Field Support Engineer Technical And Operational On-site Support

Job DescriptionLocation: Abu Dhabi, United Arab EmiratesIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrows possible.Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.Title :Field Support Engineer: technical and operational on-site supportLocation: Abu DhabiJob ObjectiveThe Technical Assistant is part of Falcon Eye on-site operational support teamand supports customer’s daily operations and maintenance on MINDS FalconEye system activities. He/she is also the local point of contact for UAE AFregarding IMINT subjects and is located full-time at customers’ premises.Roles & ResponsibilitiesTechnical and operational on-site support to the UAE AFPoint of contact for UAE AF regarding IMINTTSIX representative towards UAE AF IAC team and globally DISA for MINDS related subjects (SLA, enhancements, MINDS roadmap)Support to UAE AF IAC on the job trainingSupport to IAC and globally DISA proposal definitionPreparation and coordination of on-site interventionsContribution to the promotion of MINDS among UAE bysupporting factory teamsperforming demo when requestedcontributing to dedicated meetings with customeron-call duties on request to support customerWork Experience Requirements:IT supportPrevious experience operating/supporting operations onMINDS/SAIM system is a plusAI competencies is a plusWork in international environmentImagery knowledgeQualification, Certification & Educational Requirements:Master degree in computer science or GIS or remote sensing or relatedfieldPreferred SkillsGood communication skills (internal & external with customer)Proficiency in English and French (Arabic is a plus)High level of autonomyProblem solving mindsetTroubleshootingReporting efficiencyAdaptabilityHSE Responsibilities:Ensure both your own safety and the safety of others at all times.Maintain an active role in achieving the objectives and adhering to the HSE Thales PolicyComply with local HSE laws and legislation.To use safety equipment (including PPE) as required and intended.Lead by example and actively encourage departments to look at ways to conserve water & energy, minimize the generation of waste, and encourage recycling.Everyone within Thales has the right to stop work if they believe that their activities may affect their health and safety or that of others. In this circumstance, such conditions must be reported immediately to their line manager and the HSE department.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!Job DetailsRole Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.thalesgroup.com/ Job Function: Information Technology (IT) Company Industry/Sector: Aviation and Aerospace Component Manufacturing and Defense and Space ManufacturingWhat We OfferAbout The CompanySearching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.ReportDisclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.